Senior Solutions Engineer
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Job Description
Senior Solutions Engineer managing escalated investigations and automations within Recorded Future's Managed Services team. Collaborating with sales and technical analysts to enhance service delivery.
Responsibilities:
- Acting as the senior analyst for escalated investigations spanning supported DRP use cases
- Designing, building, and maintaining automations that reduce manual analyst effort across the DRP alert lifecycle
- Partnering with Analysts, Program Managers, and Solutions Leaders to identify the highest-leverage opportunities for automation and tooling improvements
- Translating recurring analyst workflows into reusable playbooks, enrichments, and integrations that scale with our customer base
- Supporting Sales and Solutions Consulting on active Managed Services opportunities through scoping conversations, technical deep-dives, and demonstrations of service value
Requirements:
- 8-plus years of relevant work experience in Cyber Threat Intelligence, Digital Risk Protection, Security Operations, or Incident Response
- 5-plus years of hands-on analyst experience covering DRP-adjacent use cases such as phishing and credential harvesting, brand and executive impersonation, dark web monitoring, leaked credential and document exposure, or social media threat monitoring
- 2-plus years of experience building automations or tooling in a security context, including data analysis, scripting, or application development
- Proficiency in Python, JSON, and experience working with REST APIs
- Working knowledge of SOAR platforms and adjacent security tooling (TIPs, Incident Management, EDR, Email Security, Malware Sandboxing); experience with one or more of Palo Alto XSOAR, Splunk Phantom, Swimlane, Rapid7, or ServiceNow SecOps is a plus
- Strong understanding of open-source intelligence tradecraft and security and network fundamentals such as DNS, email infrastructure, web infrastructure, and HTTP
- Demonstrated ability to translate analyst pain points into durable engineering solutions
- Customer-facing experience in a presales, solutions consulting, or technical advisory capacity, with the ability to represent a service credibly to security leaders and prospective buyers
- Strong communication and presentation skills, including the ability to brief technical stakeholders and customer leadership
- Ability to work independently and proactively manage assigned engagements from start to completion
- Strong problem solving and troubleshooting skills, and the judgment to select methods, techniques, and evaluation criteria for obtaining results
- The hunger and drive to succeed in a fast-paced, high-growth environment
Benefits:
- incentive compensation
- equity
- medical insurance
- dental insurance
- vision insurance
- life insurance
- 401K
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