Senior Staff Engineer, Salesforce Health Cloud
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Job Description
Senior Staff Engineer leading Salesforce Health Cloud architecture and delivery for Nagarro’s enterprise healthcare implementations. Driving integrations, governance, compliance, and multi-shore team delivery.
Responsibilities:
- Lead end-to-end Salesforce Health Cloud solution architecture and delivery for enterprise healthcare implementations
- Own the Health Cloud technical strategy, ensuring scalability, security, and compliance with HIPAA/PHI requirements
- Translate client business use cases and technical requirements into technical designs
- Map architectural decisions to requirements and communicate them to developers
- Identify and evaluate solution options and select the best fit for client requirements
- Act as a trusted advisor to business stakeholders, architects, users, and senior leadership
- Review and approve high-level and low-level technical designs
- Ensure Salesforce best practices, governor-limit optimization, performance tuning, security, and code quality
- Guide teams on Salesforce security, data access, sharing rules, consent management, and compliance
- Bridge business stakeholders and Salesforce technical teams
- Collaborate with Salesforce architects and developers on scalable solutions
- Validate solution feasibility against Salesforce capabilities and project constraints
- Prepare and maintain process flows, business process models, functional diagrams, and documentation
- Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives
- Support user adoption through training materials, user guides, and release notes
- Analyze existing Salesforce implementations and recommend process improvements and optimization opportunities
- Define NFR guidelines and benchmarks
- Write and review architecture and design documents
- Review architecture for extensibility, scalability, security, design patterns, user experience, and NFRs
- Define technologies, patterns, and frameworks for functional and non-functional requirements
- Resolve code and design review issues through systematic root-cause analysis
- Conduct proofs of concept to validate proposed designs and technologies
- Mentor team members and uphold high delivery standards
- Participate in roadmap planning, release strategy, and long-term platform evolution
Requirements:
- 7.5+ years of total experience
- Ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large enterprise healthcare implementations
- Deep expertise in Salesforce Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management
- Experience translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions
- Experience with Salesforce core, Health Cloud extensions, integrations, data models, and automation
- Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs
- Experience defining integration architecture using REST/SOAP APIs, middleware, FHIR, and HL7
- Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management
- Experience leading requirements, solution design, development, testing, deployment, and post-go-live support
- Experience providing technical governance, conducting design/code reviews, and managing architectural risks and technical debt
- Experience leading and mentoring multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams
- Hands-on experience with Copado, Git, Azure DevOps, and Jenkins
- Experience collaborating with program managers on scope, timelines, risks, and delivery commitments
- Experience driving innovation, PoCs, Salesforce Health Cloud feature adoption, and platform enhancements
- Experience with roadmap planning, release strategy, and long-term platform evolution
- Strong experience working in Agile/Scaled Agile environments, including sprint planning and release management
- Excellent communication, leadership, decision-making, and stakeholder management skills
- Bachelor's or master's degree in computer science, Information Technology, or a related field
Benefits:
- Full-time employment
- Remote work arrangement
- Employees can work remotely
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