Senior Technology Delivery Director
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Job Description
Senior Technology Delivery Director managing strategic client relationships and overseeing cloud transformation initiatives at Williams Lea. Blending cloud expertise with partnership building in a remote setting.
Responsibilities:
- Serve as a trusted advisor, supporting clients in shaping technology strategies that enable long‑term business outcomes.
- Build and maintain senior stakeholder relationships, ensuring excellent service delivery and identifying opportunities for value‑adding services.
- Translate complex cloud and digital concepts into clear, actionable insights for technical and non‑technical audiences.
- Collaborate with technology, delivery, and commercial teams to ensure solutions are scalable, secure, cost‑effective, and aligned with client and organisational goals.
- Translate client objectives into cloud‑aligned technology strategies.
- Oversee delivery across cloud architecture, migration, modernisation, and managed services.
- Identify opportunities for service expansion and support multi‑year technology roadmaps.
- Work closely with technical teams to ensure solution quality, alignment, and timely execution.
- Provide insight on cloud trends, cost optimisation, security, and operational excellence.
- Manage risks, escalations, and communication across client and internal stakeholders.
- Prepare and deliver quarterly business reviews and long‑term account plans.
- Represent Williams Lea at client governance boards, presenting strategy updates, KPIs, incident reports, and financial information.
- Oversee security and compliance obligations including Cyber Essentials Plus, ISMS requirements, vulnerability management, and penetration testing.
- Coordinate subcontractor and multi‑party supplier performance.
Requirements:
- Proven experience managing enterprise technology accounts.
- Strong knowledge of major cloud platforms (AWS, Azure, Google Cloud), including cloud financial management.
- Ability to communicate complex technical concepts in an accessible way.
- Experience leading cross‑functional teams through cloud transformation initiatives.
- Skilled in negotiation, presenting information, and building stakeholder relationships.
- Knowledge of security governance including Cyber Essentials Plus, ISMS or equivalent.
- 8+ years in account management or technology‑focused client‑facing roles.
- Background in consulting, cloud solutions, or digital transformation (public sector experience advantageous).
- Track record of delivering cloud programmes and achieving revenue growth.
- Familiarity with formal service management frameworks (e.g., ITIL).
Benefits:
- 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
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