Site Leader – Technical Sales, Paper Chemicals
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Job Description
Site Leader – Technical Sales in the Packaging & Hygiene industry, requiring extensive experience in paper manufacturing and specialty chemical applications. Leading technical sales and customer relationship management efforts.
Responsibilities:
- Lead and support a local customer-focused sales and service team.
- Manage strategic customer relationships and serve as the primary technical sales contact.
- Develop and execute account plans to achieve sales, profitability, and growth objectives.
- Provide on-site technical support, troubleshooting, inspections, and process optimization.
- Oversee the design, installation, and maintenance of chemical feed and delivery systems.
- Identify new business opportunities and expand existing customer relationships.
- Monitor product performance and service quality while resolving customer concerns.
- Conduct data analysis and document return-on-investment (ROI) for existing and proposed applications.
- Prepare and deliver timely customer service reports and business updates.
- Communicate customer requirements, project opportunities, and operational needs internally.
- Maintain accurate sales activity, forecasting, expense reporting, and customer records.
- Attend industry conferences, customer meetings, and company training programs.
- Drive continuous improvement initiatives and support project completion efforts across the assigned territory.
Requirements:
- Bachelor's degree in: Paper Science, Chemistry, Biology, Microbiology, Chemical Engineering or equivalent industry experience
- 10–15 years of experience in the paper manufacturing industry.
- Proven technical sales and account management experience.
- Ability to develop and execute strategic account plans.
- Strong customer relationship-building and communication skills.
- Experience documenting and presenting ROI analyses.
- Proficiency with data analysis, reporting, and business planning.
- Strong project leadership and organizational skills.
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