Site Reliability Engineer III, DBA
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Job Description
Site Reliability Engineer III managing Backblaze’s Vitess and Cassandra production databases. Ensuring reliability, automation, incident response, and operational readiness for its open cloud storage platform.
Responsibilities:
- Design, deploy, and own highly available database architecture for Vitess (distributed MySQL) and Cassandra
- Establish and document operational procedures, runbooks, and escalation guidance for Level 1 and Level 2 SRE Database Engineers
- Optimize database performance through query tuning, indexing strategies, schema design, and capacity planning
- Own database backup, recovery, replication, and disaster recovery strategies
- Perform and validate disaster recovery testing and database recovery procedures
- Drive database security, access control, patching, hardening, and compliance practices
- Partner with DBA and Data Infrastructure teams on resharding, capacity planning, replication, and architecture decisions for sharded MySQL environments
- Support availability and durability of critical services across production environments
- Monitor service health using SLIs, SLOs, error budgets, monitoring, logging, and alerting platforms
- Participate in on-call rotations, incident response, root cause analysis, and post-incident reviews
- Serve as an escalation point for complex database production incidents
- Develop automation for operational and database administration tasks
- Contribute to monitoring, logging, and alerting frameworks including Prometheus, Grafana, Catchpoint, and ELK
- Integrate operational runbooks and incident response workflows with FireHydrant
- Work with CI/CD pipelines, configuration management, and infrastructure-as-code tools including Terraform, Ansible, and Jenkins
- Develop scripts using Bash, Python, Go, or similar technologies
- Operate and troubleshoot containerized production environments using Kubernetes and Docker
- Lead Production Readiness Reviews and support operational readiness of new database-backed services
- Build training plans, onboarding materials, and technical documentation for Level 1 and Level 2 SRE Database Engineers
- Partner with Engineering, Product, Operations, and DBA/Data Infrastructure teams on reliability initiatives
- Assist with capacity planning, disaster recovery exercises, database migrations, and infrastructure projects
- Work with vendors and service providers to troubleshoot service issues and track SLA performance
- Respond to and resolve production database, infrastructure, and service incidents
- Troubleshoot and escalate database, Linux, networking, application, and infrastructure issues
- Identify recurring issues and develop long-term corrective actions to improve reliability
Requirements:
- 6–8 years of experience in site reliability engineering, systems engineering, infrastructure operations, database engineering, or similar roles, with meaningful experience supporting production database systems
- Deep hands-on experience with MySQL and distributed or sharded database systems
- Experience with Vitess in a production environment strongly preferred
- Experience administering and supporting NoSQL databases such as Cassandra
- Experience designing high-availability database architecture, replication topology, backup strategies, and disaster recovery processes
- Strong SQL skills, including query performance analysis, indexing, schema design, and troubleshooting
- Solid Linux systems administration and troubleshooting skills
- Experience with security-focused operations including patching, system hardening, access controls, and vulnerability remediation
- Strong understanding of service reliability concepts including monitoring, alerting, incident response, root cause analysis, SLIs, SLOs, and error budgets
- Experience working with containers and orchestration platforms including Kubernetes and Docker
- Comfortable operating in Kubernetes and Vitess environments using tools such as kubectl, mysqlsh, and Vitess keyspaces
- Experience with infrastructure and configuration management technologies including Terraform, Ansible, Jenkins, and HashiCorp products such as Vault and Nomad
- Proficiency in at least one scripting language such as Python, Bash, or Go
- Experience establishing operational procedures, runbooks, documentation, and escalation processes
- Experience mentoring, training, or helping onboard engineers into complex technical environments
- Experience in SaaS, cloud services, service provider, or large-scale distributed systems environments preferred
- Experience with AWS, GCP, Azure, or similar cloud platforms preferred
- Familiarity with ITIL/OSS practices and SLA/SLO management preferred
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience
Benefits:
- Healthcare for family, including dental and vision
- Competitive compensation and 401K
- RSU grants for full-time employees
- ESPP program
- Flexible vacation policy
- Maternity & paternity leave
- MacBook Pro to use for work, plus a generous stipend to personalize your workstation
- Childcare bonus (human children only)
- Fertility treatment and support
- Learning & development program
- Commuter benefits
- Culture that supports a healthy work-life balance
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