Social Security Disability Benefits Expert
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Job Description
Disability Benefits Expert conducting consultations for SSI eligibility assessment and managing cases. Offering unbiased guidance on federal and state benefits through a remote work environment.
Responsibilities:
- Provide one-on-one consultations to assess SSI eligibility.
- Evaluate household composition, countable income, resource levels, deeming, and state-specific variations.
- Explain SSI application steps, documentation requirements, and pathways, including CAL, TERI, Presumptive Disability, Disabled Adult Child, and 1619(b).
- Manage cases from creation to closure with accurate documentation.
- Maintain expert-level knowledge of SSI regulations, Medicaid eligibility rules, POMS guidance, and SSA processes.
- Meet or exceed FEDlogic QA quality standards and participate in internal improvement initiatives.
- Any other duties as assigned by leadership.
Requirements:
- Minimum 10+ years of adjudication experience with Social Security Administration (SSA), specifically involving SSI, disability evaluation or Medicaid-related determinations.
- Strong working knowledge of POMS related to: SSI income, resources deeming and disability evaluation Social Security (Retirement, Disability and SSI) Medicare.
- Strong analytical and documentation skills and be detail oriented.
- Strong writing, communication, and stakeholder engagement skills.
- Experience working in a fast-paced, service-oriented environment.
- Prolonged sitting and computer work.
- Must be able to handle confidential sensitive medical information.
- Proficiency with Customer Relationship Management systems (i.e. Salesforce and Tableau), workforce management tools, Google Workplace, Slack and minimal usage of Microsoft Office Suite.
- Experience providing benefits counseling, healthcare, eligibility analysis, advocacy or case management is preferred.
- Experience working with vulnerable populations or individuals navigating serious health or financial challenges is preferred.
- Bilingual (English/Spanish) skills are helpful.
Benefits:
- Flexible remote work environment
- Paid Time Off (PTO) plus all federal holidays off
- Comprehensive benefits package with health, dental, vision insurance group term life, short term disability, long term disability and voluntary life plans.
- Numerous supplemental plans to assist employees.
- Paid maternity, paternity and adoption leave benefits.
- Cancer Experts Now - supplemental plan
- 401(k) retirement plan with matching contributions.
- Supportive and collaborative work environment.
- Opportunity to be part of a rapidly growing company dedicated to making a difference in the lives of families.
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