Software Program Manager, Software Engineering Operations
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Job Description
Software Program Manager driving execution across key software initiatives for networking solutions startup. Collaborating with engineering teams to ensure effective delivery in a fast-paced environment.
Responsibilities:
- Drive Software Program Execution
- Lead planning and execution for key software initiatives, including project schedules, milestones, dependencies, deliverables, and execution status
- Partner closely with software engineering leaders to ensure work is prioritized, tracked, and delivered effectively
- Drive Cross-Functional Software Program Alignment
- Partner with teams across the software delivery lifecycle, including development, test, DevOps, and field organizations
- Drive alignment on priorities, dependencies, risks, release readiness, and customer commitments to ensure coordinated execution across programs
- Support Release Planning and Readiness
- Partner with engineering and product teams to plan software releases, track release scope, coordinate readiness reviews, manage defect and issue visibility, and support go/no-go decision-making
- Provide Visibility and Operating Cadence
- Establish and maintain clear dashboards, status reporting, risk registers, milestone tracking, and communication rhythms
- Provide concise updates to engineering leadership and executives on progress, risks, dependencies, and tradeoffs
- Coordinate Customer-Impacting Issues
- Drive visibility and follow-through on customer-facing software issues, escalations, and commitments
- Work with engineering, support, product, and field teams to track ownership, mitigation plans, and resolution status
- Improve Engineering Operations
- Identify opportunities to improve planning, Jira workflows, release tracking, status reporting, bug triage, dependency management, and overall engineering execution
- Implement practical, lightweight processes that improve predictability without creating unnecessary overhead
- Facilitate Prioritization and Tradeoff Discussions
- Help teams evaluate competing priorities, resource constraints, schedule risks, and customer commitments
- Ensure decision points are surfaced clearly and resolved with the right stakeholders
- Maintain Project Artifacts and Decision Records
- Ensure project plans, schedules, risks, decisions, dependencies, and execution status are documented and accessible
- Partner with engineering and architecture teams to ensure technical documentation ownership remains clear
Requirements:
- 4 + years of experience in software project or program management
- Strong knowledge of modern methodologies, AI workflows, and proficiency with tools such as Jira and Confluence
- Excellent communication and coordination skills, with the ability to collaborate across teams
- Proven ability to manage multiple priorities in a fast-paced startup environment
- Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, or equivalent experience)
Benefits:
- equity, cash, and incentives
- health and retirement benefits
- medical, dental, and vision coverage
- disability and life insurance
- dependent care flexible spending account
- accidental injury insurance
- pet insurance
- generous paid holidays
- 401(k) with company match
- Open Time Off (OTO) for regular full-time exempt employees
- sick time
- bonding leave
- pregnancy disability leave
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