Software Quality Analyst
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Job Description
Software Quality Analyst ensuring quality of AF insurance software through manual and Cypress automation testing. Developing test plans, validating defects, and supporting Agile releases.
Responsibilities:
- Develop high-level test plans covering all phases of testing, including test script automation
- Align business and functional requirements
- Participate in refinement of the agile team’s user stories
- Conduct manual testing for client/server applications, web-based products, and data/web services
- Use automated testing where appropriate
- Use SQL statements to query data and manipulate test scenarios
- Collaborate with developers and business analysts to validate test findings
- Identify and log defects using defect tracking tools
- Validate defect solutions
- Design, implement, troubleshoot, and scale automated tests using Cypress
- Conduct ongoing automated testing during development, near release, and before deployment
- Attend and participate in Agile standups, retrospectives, refinements, and planning
- Participate in troubleshooting priority defects and support Technical Services
- Seek opportunities to increase Member satisfaction and deepen Member relationships
- Provide feedback and improvements to the Agile process
- Promote continuous improvement in testing tools and quality metrics
- Work autonomously within agile teams, with functional testing work product peer reviewed and occasional QA Manager review before production deployment
- Provide End of Sprint Demos for the wider team
- Perform additional duties as assigned by the QA Manager and support diversions approved by the Product Manager
Requirements:
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field
- Minimum 3 years testing experience
- Minimum 1 years of automation testing experience
- Working knowledge and ability in the Cypress test automation tool
- Analyst quality problem-solving skills
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Ability to train and/or explain product behaviors, new features, and updated functionality
- Ability to function as a liaison between the business, technical organization, and operational areas
- Ability to identify and resolve critical issues
- High attention to detail
- Experience in strategizing and completing functional testing projects
- Experience building feature and product based automated testing strategies
- Working knowledge of testing web services using SOAP UI
- Working knowledge of QA’s role within the Agile software development process
- Working knowledge of database modeling and design; strong SQL / query skills
- Ability to multi-task and work on multiple projects simultaneously
- Team player, open-minded, and flexible
- Comfortable working in a fast-paced environment
- Proficient in creating high level test plans, detailed test cases, and test automation scripts for products released into commercial environments
- Web services, client/server, and web-based testing experience
- Experience writing automated test scripts, preferably with Cypress
- Insurance industry experience/knowledge a plus
- Industry-related certifications a plus
- Ability to occasionally lift and/or move up to 25 pounds
Benefits:
- AF is a remote working environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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