Solutions Engineer – Presales
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Job Description
Solutions Engineer for GAINS, providing technical presales support to enhance supply chain planning solutions. Collaborating with sales to deliver tailored demos and technical insights to enterprise clients.
Responsibilities:
- Own the technical discovery process for enterprise prospects, uncovering operational pain points, data environments, and planning maturity to inform a tailored solution narrative
- Design and deliver customized demos of the GAINS Decision Engineering & Orchestration (DEO) platform, aligning product capabilities to each prospect's specific supply chain challenges
- Build and maintain demo environments, data sets, and scenario libraries that reflect real-world use cases across GAINS's key verticals (distribution, manufacturing, aftermarket)
- Respond to RFPs, RFIs, and security questionnaires with accurate, differentiated, and well-positioned responses in collaboration with Product and Engineering
- Lead proof-of-concept (POC) engagements, including scoping, setup, execution, and results presentation, ensuring clear alignment between POC outcomes and prospect success criteria
- Partner with Account Executives on deal strategy, account planning, and competitive positioning to strengthen GAINS's standing throughout the evaluation process
- Communicate prospect feedback, feature gaps, and competitive intelligence to Product Management and Engineering to influence roadmap prioritization
- Support the development of solution playbooks, demo scripts, and technical sales collateral for use across the team
- Participate in field events, webinars, and prospect workshops as a subject matter expert on GAINS's planning methodology and platform capabilities
Requirements:
- 5+ years in a presales, solutions engineering, or solutions consulting role at a B2B enterprise software company
- Demonstrated ability to lead complex technical evaluations and POCs with enterprise buyers across multiple stakeholders
- Working knowledge of supply chain planning concepts including demand planning, inventory optimization, S&OP, and replenishment
- Strong presentation and communication skills with the ability to adapt technical depth to audiences ranging from planners to C-suite executives
- Experience configuring and delivering SaaS platform demonstrations tailored to prospect-specific use cases and data
- Comfort navigating ambiguity in enterprise sales cycles and working collaboratively with Account Executives on deal strategy
- Ability to translate functional requirements into clear, credible solution narratives without overpromising on product capabilities
- Bachelor's degree in supply chain, engineering, business, information systems, or a related field (or equivalent practical experience)
Benefits:
- Competitive compensation and a comprehensive benefits package including premium health coverage
- Unlimited PTO
- Professional development support
- Flexible remote-first work environment with a collaborative, inclusive team culture
- Social impact programs, volunteer opportunities, and a commitment to sustainability
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