Solutions Engineer
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Job Description
Senior Solutions Engineer advising enterprise customers on LaunchDarkly’s software delivery platform. Leading technical discovery, demos, proofs of concept, and scalable solutions across pre-sales engagements.
Responsibilities:
- Serve as a trusted technical advisor to major Enterprise prospects and customers
- Drive technical discovery, architecture design, and proof-of-concept implementation throughout the pre-sales lifecycle
- Partner with Account Executives and Customer Success Managers to craft technical value propositions
- Deliver demonstrations, workshops, and proposals tailored to C-level and technical stakeholders
- Cultivate customer trust and credibility, identify technical champions, and act as a strategic advisor
- Liaise between customers and internal Product and Engineering teams to relay feedback and influence the product roadmap
- Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability
- Mentor junior team members and share industry best practices across the SE team
- Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies
- Respond to RFPs and manage technical environments supporting enterprise sales motions
- Translate complex client requirements into scalable, sustainable, technically sound solutions
- Represent LaunchDarkly at industry events and customer engagements through travel as needed
Requirements:
- 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role
- Experience in areas such as the SDLC, cloud architecture, or DevOps
- Extensive knowledge of cloud platforms, with expertise in at least one such as AWS, Azure, or Google Cloud
- Demonstrated excellence in leading and documenting a proof of concept and building technical and deal champions
- Excellent communication and presentation skills
- Demonstrated history of presenting thought leadership to the broader industry
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
- Experience with security and compliance frameworks including PII, PCI, or HIPAA is a bonus
- 50% travel required
Benefits:
- Restricted Stock Units (RSUs)
- Health insurance
- Vision insurance
- Dental insurance
- Mental health benefits
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