Staff Engineering Product Manager
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Job Description
Product Manager overseeing AI agent strategy and product development at Cisco. Focusing on improving operational capabilities and collaborating with cross-functional teams.
Responsibilities:
- Lead the strategy and roadmap for AI agents spanning detection, troubleshooting, and remediation.
- Set 12–18-month goals, milestones, and success measures aligned with customer and business needs.
- Discover high-value problems through customer interviews, product data, field feedback, market research, and competitive analysis.
- Prototype concepts with tools such as Codex, Claude, and similar AI development platforms to test workflows, gather feedback, and accelerate product decisions.
- Define requirements and evaluation methods for agent accuracy, reliability, explainability, safety, and user trust.
- Prioritize new capabilities, platform investments, customer requests, technical debt, and quality improvements.
- Partner with engineering and design from discovery through delivery, then measure adoption and refine the product.
- Represent the product with customers, advisory councils, internal teams, and company leaders.
Requirements:
- Bachelor’s degree with 8 years of related experience, master’s degree with 6 years of related experience, PhD with 3 years of related experience, or equivalent practical experience.
- Experience managing technically complex products in one or more of the following areas: enterprise software, cloud computing, data platforms, infrastructure, observability, or artificial intelligence.
- Experience defining product strategy, roadmaps, requirements, milestones, and measurable success criteria for software products.
- Experience conducting customer research and using qualitative and quantitative evidence to prioritize product opportunities.
- Experience partnering with engineering and design teams throughout product discovery, development, launch, adoption, and improvement.
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Grants of Cisco restricted stock units
- Paid time off including holidays and personal wellness
- Volunteer paid time off
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