Strategic Account Director, KS/NE/OK
Posted 4hrs ago
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Job Description
Strategic Account Director growing Cengage’s higher-education sales and institutional digital learning partnerships. Driving renewals, expansion, negotiations, and customer value across Kansas, Nebraska, and Oklahoma.
Responsibilities:
- Lead complex contract negotiations with senior-level academic and administrative leaders
- Own account strategy, forecasting, and multi-year growth, retention, and expansion plans
- Identify and capitalize on institutional opportunities aligned with customer objectives and student outcomes
- Develop financial models demonstrating the return on investment of Cengage Unlimited
- Spearhead executive-level new business development through sales engagement, networking, research, and outreach
- Drive institutional revenue growth, renewals, upsells, expansions, and conversions
- Articulate the value of Cengage products and services around affordability, equity, persistence, and achievement
- Manage IA/EA/CUI data analysis to inform account strategy and decision-making
- Lead institutional change management toward digital access models
- Manage customer relationships through kickoffs, onboarding, executive success reviews, and strategic engagement
- Serve as a trusted strategic advisor using data-driven insights
- Coordinate with sales, channel, customer success, marketing, operations, and internal teams
- Maintain pipeline, opportunity, and account management in Salesforce
- Provide thought leadership on institutional business models and account strategy
- Synthesize market feedback and institutional trends for Cengage leadership
Requirements:
- BA or BS degree
- 5+ years of successful experience in educational or enterprise-level sales
- Proven ability to own and complete strategic account plans with long-term revenue accountability
- Strong background in high-level negotiations
- Strong analytical, written, verbal, and presentation skills
- Deep understanding of higher-education institutional financial and academic decision-making structures
- Proficiency with Microsoft Office and CRM platforms, preferably Salesforce
- Willingness and ability to travel 35–50% to key customers, campuses, conferences, and partner events
Benefits:
- Variable Sales incentive compensation program
- Target variable compensation of $57,500 annually
- Comprehensive Total Rewards package
- Reasonable accommodations for qualified individuals with disabilities
















