Strategic Account Manager
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Job Description
Account Executive responsible for driving revenue through new client acquisition and expansion of existing accounts in Managed Edge Services. Focusing on multi-location customers with innovative service offerings.
Responsibilities:
- Identify, target, and close new business opportunities across Managed Edge Services, including equipment support, device lifecycle management, and managed print solutions.
- Build a strong pipeline through outbound prospecting, industry networking, and engagement with multi‑location organizations.
- Deliver compelling presentations and proposals that communicate business value, service capabilities, and cost‑reduction opportunities.
- Lead contract negotiations and collaborate with internal teams to ensure smooth onboarding of new clients.
- Maintain strong relationships with assigned customers to ensure service satisfaction and long‑term retention.
- Develop tailored upsell and cross‑sell strategies based on account needs.
- Identify expansion opportunities in distributed environments.
- Support renewal processes through insight‑driven conversations that highlight operational impact, ROI, and service value.
- Maintain an accurate pipeline, account records, and forecasting within HubSpot CRM.
- Collaborate with internal operations, service delivery, and technical teams to ensure consistent customer experience and support performance.
- Analyze market trends, customer environments, and industry shifts to tailor sales strategies for edge‑device and print‑fleet solutions.
- Represent the company at industry events, conferences, and customer meetings to drive brand awareness and new business creation.
Requirements:
- Minimum of 5 years of sales experience, with demonstrated success in new business development and account expansion.
- Bachelor’s degree in Business, Operations, Technology, or a related field — or equivalent industry experience demonstrating strong competency in sales and client development.
- Proficiency in HubSpot CRM and modern sales enablement tools.
- Strong prospecting, presentation, persuasive, and negotiation skills with the ability to manage long‑cycle and short‑cycle opportunities.
- Self‑motivated, goal‑oriented, and capable of working both independently and collaboratively.
- Ability to travel up to 20% as business needs require.
- Valid driver’s license in good standing.
Benefits:
- copay medical plan option
- HSA medical plans with employer contributions to your HSA Account
- dental
- vision
- company-paid life insurance
- company-paid short- and long-term disability coverage
- 401K savings plan with a generous company match
- wellness program to improve your health and earn a discount on health insurance premiums
- Tuition Reimbursement Plan which covers up to $5,250
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