Strategic Partnerships Director
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Job Description
Strategic Partnerships Director at CareMessage focused on building high-value partnerships across the healthcare safety-net. Essential role in enhancing health equity through partner ecosystems and measurable outcomes.
Responsibilities:
- Own CareMessage’s growth-enabling partnership portfolio across partner type, strategic objective, business-line impact, operating model, economics, risk, owner, and next step.
- Operationalize the Partnerships Playbook, including partner taxonomy, selection principles, gating model, partnership briefs, decision rights, QBRs, scorecards, and sunset criteria.
- Manage a regular partnership operating rhythm that makes partner health, risk, economics, customer impact, product commitments, and next steps inspectable by the CRO and KFL team.
- Source, evaluate, develop, negotiate, and manage partnerships that can create market access, partner-sourced pipeline, partner-led ARR, referrals, co-sell opportunities, sponsored programs, customer expansion, or other measurable growth outcomes.
- Partner with Sales Leads to convert partner relationships into qualified opportunities, account mapping, co-sell motions, referrals, and partner-enabled customer conversations.
Requirements:
- 8–12+ years of experience experience in B2B SaaS, healthcare technology, digital health, population health, patient engagement, value-based care, safety-net healthcare, or other regulated markets in a strategic partnerships, alliances, business development, channel partnerships, partner sales or a related commercial role, with demonstrated experience building or materially scaling a partner ecosystem, program, channel, or alliance portfolio.
- Strong commercial judgment and negotiation experience across partner economics, pricing, revenue share, referral fees, co-sell rules, sponsored programs, renewals, resets, or complex partnership agreements.
- Experience managing the partner lifecycle from sourcing and qualification through launch, enablement, performance management, expansion, reset, or sunset.
- Experience building partner-sourced pipeline attribution, partner scorecards, partner QBRs, rules of engagement, enablement workflows, and mutual action plans.
- Demonstrated use of AI, automation, CRM/PRM, analytics, or workflow tools to scale partner operations, reporting, follow-up, enablement, or market-signal synthesis.
- Comfort with regular travel for partner meetings, conferences, customer visits, and market learning, typically 1–2 trips per month for a few days each.
Benefits:
- Paid parental leave for biological and adopted children
- 18 paid company holidays, including a one week mid-year and one week end-of-year break
- 9 wellness days to be used for self-care- or anything that comes up in life
- 15 days of PTO
- 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter
- Generous medical, dental, and vision insurance for employees and their families
- Health Savings Accounts and Flexible Spending Accounts
- Short & long-term disability insurance
- $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources
- PerkSpot: Instant access to discounts on products & services from hundreds of vendors
- Volunteerism incorporated in onboarding and encouraged on an ongoing basis
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