Subscription Management Manager
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Job Description
Subscription Management Manager supporting community solar enrollment, utility partnerships, and bill crediting at Perch Energy. Maintaining project fill rates and compliance across U.S. markets.
Responsibilities:
- Support utility partnerships and customers’ subscription sizing and enrollment across projects, states, and utility programs
- Adhere to program, contract, and internal policies for subscription sizing and allocation management, focusing on timely utility submissions and compliance in Illinois, Virginia, and Massachusetts
- Analyze credits produced, allocated, utilized, and banked
- Monitor project fill rates and collaborate cross-functionally to maintain optimal fill rates
- Process edge cases and time-sensitive requests using desktop tools, utility forms, and proprietary software
- Collaborate with a global team to deliver contractual requirements
- Perform QA/QC on new tools, reports, and automation efforts
- Build relationships with utility representatives to maintain active subscriptions and ensure accurate bill crediting
- Maintain the knowledge base, including project information, enrollment schedules, and critical deadlines
- Complete compliance requirements and timely submissions for assigned markets
- Drive revenue recognition by coordinating with the Manager of Bank Management on redistribution of banked credits
- Resolve all cases within defined SLAs
- Become a community solar subject matter expert and maintain utility-specific operating procedures and regulations
Requirements:
- Bachelors Degree in Business, Finance, Accounting, Math, Science, Environmental Studies, Data Analytics or a related field
- 2 years’ experience in an energy-related role; Community Solar or Renewable Energy preferred
- Above average MS Excel experience preferred
- Strong attention to detail and time management skills
- Proven track record of strong cross team collaboration
- Strong verbal, written, and analytics skills
- Ability to problem solve, find creative solutions, troubleshoot and build out best practices
- Ability to be flexible and work in a fast-paced environment with evolving needs
Benefits:
- A remote-first culture – work where you’re most productive and comfortable
- Flexible paid time off – take time to recharge when you need it, no explanations required
- 13 company holidays and Summer Fridays – built-in long weekends and early logoffs
- 16 weeks of paid parental leave
- 80–95% company-paid medical, dental, and vision coverage
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