Technical Lead Manager, FDE
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Job Description
Technical Lead Manager leading Forward Deployed Engineers delivering Securiti AI platform deployments for Veeam. Owning team growth, enterprise delivery, architecture, and customer outcomes.
Responsibilities:
- Lead a team of Forward Deployed Engineers delivering complex customer deployments to the Securiti AI platform within Veeam
- Own team growth and performance, delivery across enterprise accounts, and customer experience from first deployment through scaled use
- Manage hiring, onboarding, coaching, performance, and career development
- Own delivery planning, milestones, risks, timelines, and customer outcomes across enterprise accounts
- Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities
- Establish operating rhythms for status updates, delivery tracking, risk management, and escalation
- Manage expectations with executive and technical stakeholders
- Review solution architecture, guide technical decisions, and resolve escalations
- Support deployments across cloud, hybrid, and on-premises environments
- Set technical standards, reusable patterns, and delivery playbooks
- Champion AI-forward tools, automation, and workflows
- Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services
- Share field learnings with Product and Engineering to improve the platform and FDE organization
Requirements:
- 8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting
- Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development
- Strong program and delivery management skills, with experience managing multiple customer accounts, timelines, risks, and priorities at once
- Strong communication skills with executives, business leaders, engineers, and internal teams
- Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments
- Ability to review technical architecture, understand systems and code, challenge assumptions, and help teams make strong technical decisions
- Experience leading customer escalations
- Experience using AI-native tools, automation, and modern engineering workflows
- Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments
- High-ownership mindset and ability to drive outcomes across people, programs, and customers
- Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains
- Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale
- Bonus: Familiarity with GDPR, SOC 2, or ISO 27001
- Bonus: Experience using delivery or project management tools
- Bonus: Experience working in fast-paced, high-growth, geographically distributed teams
Benefits:
- Full-time employment
- Remote work arrangement
- Equal opportunity employer
- Confidential handling of application information
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