Technical Specialist
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Job Description
Technical Specialist supporting Axalta’s automotive coatings customers across northwest Germany. Demonstrating products, troubleshooting onsite, managing complaints, and delivering technical training.
Responsibilities:
- Provide technical support and advice to a defined customer base
- Introduce and implement new product systems and market strategies
- Conduct product and system demonstrations at the training center and at customer sites
- Support the preparation and delivery of, or participate in, internal and external seminars
- Resolve problems and provide on-site troubleshooting for customers, as well as process product complaints
- Demonstrate and install application-specific software programs
- Participate in selected customer and industry association events
Requirements:
- Completed vocational training as a master automotive refinisher
- Several years of professional experience in field service and/or automotive refinishing
- Experience with automotive repair systems, paint products, and paint systems
- Experience with digital color management and complaint management
- Good knowledge of modern application methods and work processes
- Strong communication skills for building and maintaining collaborative business relationships
- High degree of initiative and team spirit
- Confident presence when addressing larger customer groups
- Good IT skills, particularly MS Office
- Willingness to travel up to 80% and high mobility
- Excellent written and spoken German
Benefits:
- Health insurance
- Paid time off
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