Technology Sales Specialist, Support Services
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Job Description
Technology sales specialist selling managed infrastructure services for NTT DATA. Managing C-level client relationships, complex deals, renewals, and growth across U.S. accounts.
Responsibilities:
- Pursue and secure qualified leads identified by Client Management and other teams
- Identify new opportunities within existing accounts
- Present tailored solutions, value propositions, partner configurations, and revenue models aligned with client needs
- Sell Software defined Infrastructure Services (SdIS) or support the sales process alongside Client Managers
- Team with pre-sales architecture teams to design client solutions
- Build, nurture, manage, and grow client relationships to drive expansion and renewals
- Lead C-level business conversations and address clients’ critical business problems and opportunities
- Stay ahead of industry trends and collect and analyze data on client and industry needs
- Own the sales process and collaborate with extended sales teams to position solutions
- Ensure proposals are tracked, managed, and delivered on time
- Structure deals and negotiate complex contracts
- Develop client business plans and maintain a stable pipeline of current and future opportunities
- Lead contract negotiations to ensure deals are risk-free and profitable
- Minimize churn and maximize retention in assigned accounts
- Identify client business needs to help shape solution development
Requirements:
- Extensive experience achieving and exceeding sales and financial goals
- Proven ability to build and nurture client relationships up to C-level
- Strong sales presentation and team-selling skills
- Deep understanding of competitors and successful sales strategies
- Experience defining and executing sales strategies
- Accurate sales forecasts and close plans
- Strong negotiation skills
- Client-centric approach to understanding problems and crafting solutions
- Flexibility to adapt to new missions or urgent deadlines
- Bachelor's degree in a relevant field, or equivalent experience
- Subject matter expertise across multiple technology domains or solution sets
- Experience with sales methodologies, target plans, opportunity plans, and account plans
- Experience using CRM systems
- Bachelor's degree or equivalent in a technical or sales field or related field is preferred
- Certification in industry-relevant structured sales methodologies and negotiation skills
- Vendor accreditations desirable
- Extensive sales experience in a technology or services environment
- Extensive experience in an IT Managed Services environment
- Extensive experience with solution-based selling and a proven record of sales over-achievement
- Extensive experience selling complex solutions and services to C-level clients
- Extensive experience resolving issues creatively to meet targets and objectives
- Extensive experience networking with senior internal and external stakeholders
- Must be eligible to work in the United States, as this is a U.S.-based position
Benefits:
- Incentive compensation may be available based on individual and/or company performance
- Remote working arrangement
- Equal Opportunity Employer
- Career growth opportunities within NTT DATA
- Opportunities to further skills and expertise
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