Remote Jobs at SupportYourApp
Find your next remote opportunity · 23 Open Positions

SupportYourApp is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe 💛
Our mission is to make the first customer a forever customer.
We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.
We offer:
• 12 years of experience;
• 1200+ professionals on the team;
• 250+ clients worldwide;
• 55 operational languages;
• PCI/DSS L1 Service Provider and ISO/IEC 27001:2013 certifications in service;
• GDPR-, CCPA-, and HIPAA-compliance;
• Amazing team connectivity and responses within 24 hours;
• Refined processes of onboarding, integration and communication;
• Customer-oriented specialists with exceptional language skills.
Our services include but are not limited to:
• Customer Support (Front desk, Tier 1);
• Technical support (Tier 1-3);
• Customer success and sales;
• Call center services;
• Back-office (data entry, content moderation & enrichment);
• Data annotation;
• Staff augmentation (web & software developers, UX/UI designers, QA).
Every company is different and requires a unique experience.
That’s why we don’t offer one-fits-all solutions but approach every client individually 💛
SupportYourApp is a multinational company with unbiased views.
The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Technical Support Consultant, SaaS
Technical Support Consultant delivering Tier 1 and Tier 2 SaaS support for SupportYourApp’s global technology clients. Troubleshooting issues, managing escalations, and improving customer experience remotely.

Customer Support Consultant
Customer Support Consultant handling billing, technical, and platform questions for SupportYourApp. Delivering support through chat, calls, and social media in a fully remote role.

T3 Support Engineer, Fluent English
T3 Support Engineer troubleshooting backend, database, and integration issues for SupportYourApp, a global Intelligent Support-as-a-Service provider. Investigating incidents, reproducing bugs, and implementing low-risk fixes remotely across the EU.

T3 Support Engineer, Fluent English
T3 Support Engineer troubleshooting backend, database, API, and integration issues for SupportYourApp’s global technical-support clients. Investigating incidents, implementing low-risk fixes, and escalating complex problems to Engineering.

T3 Support Engineer, Fluent English
T3 Support Engineer troubleshooting backend, database, and integration issues for SupportYourApp, a global Intelligent Support-as-a-Service provider. Reproducing bugs, analyzing logs, and resolving escalated technical incidents remotely across the EU.

Technical Support Consultant, French & English
Technical Support Consultant providing French- and English-language technical support for SupportYourApp’s global customer-support services. Troubleshooting customer issues across phone, email, and chat.

Customer Support Consultant – LATAM
Customer Support Consultant delivering phone, chat, and email support for SupportYourApp, a global Intelligent Support-as-a-Service provider. Building customer relationships, troubleshooting basic technical issues, protecting sensitive data, and meeting client KPIs.

Customer Support Consultant, Fluent English, Spanish
Customer Support Consultant delivering outstanding customer support via phone, chat, and email. Working remotely in a multicultural environment with opportunities for personal development.

Business Development Specialist, Fluent English
Business Growth Specialist at SupportYourApp driving revenue through client relationships. Collaborating on the business development cycle and leveraging market insights in a fully remote role.

Business Development Specialist, Fluent English
Business Development Specialist driving growth for a global Intelligent Support-as-a-Service leader. Collaborate with leadership to identify opportunities and manage the business development cycle.

Head of Innovation – Fluent Ukrainian, English
Head of Innovation leading AI transformation for SupportYourApp. Driving strategy execution and commercial impact with AI-powered services.

Senior AI Solutions Architect, Fluent in Ukrainian & English
Senior AI Solutions Architect leading AI strategy and execution for global IT support company. Driving innovation and building AI-powered services to enhance customer experience and revenue.

Customer Support Consultant, Fluent English, Spanish
Customer Support Consultant delivering outstanding support via phone, chat, and email for tech leaders. Join a multicultural environment focusing on customer happiness and operational challenges.

Customer Support Consultant, English, French
Customer Support Consultant providing outstanding support via phone, chat, and email in a fully remote setting. Join a global leader in Intelligent Support-as-a-Service for tech companies.

SaaS Customer Support Consultant, Fluent English
SaaS Customer Support Consultant delivering outstanding support via email and calls for tech companies worldwide. Collaborating with global teams to triage issues and enhance customer experience.

SaaS Customer Support Consultant, fluent English
Join SupportYourApp as a SaaS Customer Support Consultant providing exceptional service remotely. Engage in a multicultural environment with opportunities for growth and skill development.

Customer Support Consultant, Native French, English C1
Customer Support Consultant at SupportYourApp delivering outstanding customer service in a remote and multicultural setting. Managing tickets and providing troubleshooting assistance for clients in various industries.

Customer Support Consultant, Native French & English C1
Customer Support Consultant at SupportYourApp delivering multilingual customer support remotely. Engaging in troubleshooting, ticket management, and ensuring excellent service for diverse clients.

Customer Support Specialist, Native Dutch, English C1
Customer Support Specialist delivering exceptional support in a multicultural setting at SupportYourApp. Engage with clients using multilingual support through phone and email communications.

Customer Support Specialist, Native Dutch, English C1
Customer Support Specialist delivering remote assistance and managing customer inquiries across various digital platforms in a global environment.