Remote Jobs at SupportYourApp
Find your next remote opportunity · 31 Open Positions
SupportYourApp is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe 💛
Our mission is to make the first customer a forever customer.
We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.
We offer:
• 12 years of experience;
• 1200+ professionals on the team;
• 250+ clients worldwide;
• 55 operational languages;
• PCI/DSS L1 Service Provider and ISO/IEC 27001:2013 certifications in service;
• GDPR-, CCPA-, and HIPAA-compliance;
• Amazing team connectivity and responses within 24 hours;
• Refined processes of onboarding, integration and communication;
• Customer-oriented specialists with exceptional language skills.
Our services include but are not limited to:
• Customer Support (Front desk, Tier 1);
• Technical support (Tier 1-3);
• Customer success and sales;
• Call center services;
• Back-office (data entry, content moderation & enrichment);
• Data annotation;
• Staff augmentation (web & software developers, UX/UI designers, QA).
Every company is different and requires a unique experience.
That’s why we don’t offer one-fits-all solutions but approach every client individually 💛
SupportYourApp is a multinational company with unbiased views.
The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
Customer Support Consultant, Fluent English, Spanish
Customer Support Consultant delivering multilingual support for booking and transportation inquiries at SupportYourApp. Handling tickets, driver calls, escalations, and customer relationships remotely.
Customer Support Consultant, Fluent French & English C1
Customer Support Consultant providing French and English L1 support via chat, email, and calls. Resolving customer, payout, transaction, and subscription inquiries for SupportYourApp.
Key Account Manager, Global
Key Account Manager leading hospitality support accounts for SupportYourApp, a global Intelligent Support-as-a-Service company. Owning operations, client negotiations, team launches, and service delivery performance.
Key Account Manager, Global
Key Account Manager owning client growth and hospitality support operations at SupportYourApp. Building teams, negotiating service terms, and scaling global delivery.
Key Account Manager, Czechia
Key Account Manager leading hospitality support accounts, teams, and service delivery for SupportYourApp, a global Intelligent Support-as-a-Service company. Owning growth, negotiations, operations, and customer experience.
Key Account Manager – Poland
Key Account Manager owning hospitality client growth, service delivery, and large-scale support teams. Leading account operations remotely for SupportYourApp across Poland.
Key Account Manager
Key Account Manager leading hospitality support accounts for SupportYourApp, a global Intelligent Support-as-a-Service company. Owning client results, operations, team launches, and service delivery.
Key Account Manager
Key Account Manager owning client growth and hospitality support operations at SupportYourApp. Building teams, negotiating service agreements, and driving service quality in Bulgaria.
Key Account Manager
Key Account Manager owning hospitality client accounts and scaling support teams. Leading operations, negotiations, service delivery, and performance for SupportYourApp.
Customer Support Consultant, E-commerce
Customer Support Consultant handling e-commerce customer inquiries for SupportYourApp, a global Intelligent Support-as-a-Service provider. Resolving shipping, returns, orders, and price adjustments remotely.
Technical Support Consultant, SaaS
Technical Support Consultant delivering Tier 1 and Tier 2 SaaS support for SupportYourApp’s global technology clients. Troubleshooting issues, managing escalations, and improving customer experience remotely.
Technical Support Consultant, French & English
Technical Support Consultant providing French- and English-language technical support for SupportYourApp’s global customer-support services. Troubleshooting customer issues across phone, email, and chat.
Customer Support Consultant
Customer Support Consultant handling billing, technical, and platform questions for SupportYourApp. Delivering support through chat, calls, and social media in a fully remote role.
T3 Support Engineer, Fluent English
T3 Support Engineer troubleshooting backend, database, and integration issues for SupportYourApp, a global Intelligent Support-as-a-Service provider. Investigating incidents, reproducing bugs, and implementing low-risk fixes remotely across the EU.
T3 Support Engineer, Fluent English
T3 Support Engineer troubleshooting backend, database, API, and integration issues for SupportYourApp’s global technical-support clients. Investigating incidents, implementing low-risk fixes, and escalating complex problems to Engineering.
T3 Support Engineer, Fluent English
T3 Support Engineer troubleshooting backend, database, and integration issues for SupportYourApp, a global Intelligent Support-as-a-Service provider. Reproducing bugs, analyzing logs, and resolving escalated technical incidents remotely across the EU.
Customer Support Consultant – LATAM
Customer Support Consultant delivering phone, chat, and email support for SupportYourApp, a global Intelligent Support-as-a-Service provider. Building customer relationships, troubleshooting basic technical issues, protecting sensitive data, and meeting client KPIs.
Customer Support Consultant, Fluent English, Spanish
Customer Support Consultant delivering outstanding customer support via phone, chat, and email. Working remotely in a multicultural environment with opportunities for personal development.
Business Development Specialist, Fluent English
Business Growth Specialist at SupportYourApp driving revenue through client relationships. Collaborating on the business development cycle and leveraging market insights in a fully remote role.
Business Development Specialist, Fluent English
Business Development Specialist driving growth for a global Intelligent Support-as-a-Service leader. Collaborate with leadership to identify opportunities and manage the business development cycle.