Territory Manager
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Job Description
Territory Manager growing Penumbra’s medical device sales and customer satisfaction across India and APAC. Managing hospital, laboratory, physician, distributor, and purchasing relationships.
Responsibilities:
- Grow Penumbra in India by increasing sales and customer satisfaction within India and APAC
- Work daily with the Country Manager and Sales Manager to ensure superior customer service and product use
- Meet and exceed quarterly and annual sales plans
- Develop relationships with existing hospitals, labs, and customers
- Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to customers
- Secure and renew existing orders by coordinating product availability, delivery dates, and inventory levels
- Maintain communication with current and prospective customers about programs, promotions, and pricing trends
- Increase account penetration with orders for new and existing product and service lines
- Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
- Travel as necessary, including outside the region, to support the position and product line
- Complete special projects or assignments as requested
- Keep current on Penumbra products and services and provide feedback to the corporate office on market receptivity, concerns, and customer issues
- Maintain knowledge of competitive product innovations, sales promotions, catalogs, and advertising
- Attend assigned industry trade shows, complete follow-up, submit orders, communicate problems for internal follow-up, obtain leads, and send follow-up correspondence
- Maintain accurate sales expense records, customer files, and required field sales reports
Requirements:
- A Bachelor's degree in Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
- Experience managing distributors
- Creativity and a passion for innovation
- Strong oral, written and interpersonal communication skills
- High degree of accuracy and attention to detail
- Proficiency with MS Word, Excel, and PowerPoint
- Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
- Ability to interact with senior leadership and all levels within the organization
- May have business travel 50% of the time
- Potential exposure to blood borne pathogens and other potentially infectious materials
- Ability to wear 7-9 pounds of lead for extended periods of time
- Ability to stand, walk, sit, reach with hands and arms, and use a computer for extended periods
- Specific vision abilities including close, distance, color, peripheral vision, and depth perception
Benefits:
- Business travel as necessary for the position and product line support
- Attendance at industry trade shows as assigned
- Occasional on-call availability required 24 hours per day, 7 days per week
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