Threat Analyst
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Job Description
Threat Analyst helping BioCatch’s banking customers detect digital fraud using behavioral biometrics. Advising customers, analyzing fraud data, and deploying detection rules across APAC.
Responsibilities:
- Maintain strong relationships with fraud fighters within the BioCatch customer base to support and enable maximum value from BioCatch solutions
- Provide subject matter expertise to customers to drive BioCatch use in achieving strategic plans
- Work with customers and BioCatch Data Science to improve fraud detection rates while maintaining low friction for genuine customers
- Use a data-driven approach to prove BioCatch value against success criteria for proof-of-value and pilot projects
- Educate potential and new customers on BioCatch and Behavioural Biometrics for their key problems and use cases
- Work tactically with customers to deploy rules for acute fraud attacks
- Lead customers toward best practices
- Represent the customer voice internally to influence BioCatch product strategy and delivery
- Support BioCatch Data Science in researching emerging threats, including Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams, and Mule detection
- Deliver reporting and insights on fraud detection performance
- Share field stories and learnings with Sales Enablement and contribute thought leadership in fraud
- Provide subject matter expertise to BioCatch Sales functions for new customer acquisitions
Requirements:
- A bachelors / graduate degree in Computer Science/Mathematics/Statistics/related field
- Experience with financial institutions’ fraud departments and/or fraud monitoring tools
- Experience working within cross-functional teams
- Experience with SQL to an intermediate/advanced level
- Experience with Python and/or R (advantage)
- Understanding of statistical modeling techniques
- Strong presentation skills with a proven record of presenting to a range of audience types
- Requires availability for travel around the ANZ to meet customers and lead onsite workshops
- Great business and customer relationships
- Good communications and teamwork
- Self and quick learner
- Professional attitude
Benefits:
- Support network of Threat Analysts distributed globally
- Opportunity to work with intensely curious people dedicated to innovation, growth, and protecting customers against cybercrime and fraud
- Opportunity to become a key individual in the global fight against digital fraud
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