Veterinary Diagnostic Consultant
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Job Description
Veterinary Diagnostic Consultant growing IDEXX diagnostic sales among Hong Kong veterinary practices. Selling equipment, tests, services, and laboratory solutions while expanding customer relationships and territory revenue.
Responsibilities:
- Build relationships with veterinary customers through knowledgeable interactions, business discussions, and educational interactions
- Acquire new business from existing customers and acquire new customers to increase territory revenue
- Promote IDEXX in-house and reference laboratory diagnostic solutions to help veterinary practices grow diagnostic revenue
- Translate customer needs into diagnostic solutions and sell diagnostic equipment, tests, and services
- Increase utilization of in-house diagnostic tests, assays, instrument consumables, and reference laboratory profiles and advanced tests
- Achieve quarterly and annual revenue and growth goals through new-account acquisition and existing-account development
- Use IDEXX specialists to support new-business acquisition
- Educate and train veterinary clinic staff on products, services, and marketing initiatives
- Develop and grow partnerships with veterinary practice staff
- Represent IDEXX's mission, values, and principles in customer and market interactions
- Complete sales administration, Beacon requirements, and territory-management activities
- Attend trade shows and educational events
- Maintain medical and technical knowledge of the veterinary industry and IDEXX products and services
- Manage territory coverage and account planning
- Define and verify customer needs and expectations
- Communicate customer, service, and competitive issues to marketing and business-unit leadership
- Coordinate with laboratory operations to handle customer questions and service issues
- Manage IDEXX expenses and resources according to company guidelines
Requirements:
- Bachelor's degree or equivalent combination of education and experience required
- Typically 3–5 years of field sales and/or equivalent inside sales experience
- Demonstrated strong sales and closing skills
- Documented track record of achieving sales goals
- Strong communication, influencing, and negotiation skills
- Ability to develop, grow, and manage customer relationships
- Ability to understand customer needs and develop customer-specific solutions
- Creativity in solving problems and ability to work with team partners
- Professional maturity and adaptability to independent and team-oriented environments
- Passion for business and drive to achieve results
- Integrity and commitment to colleagues, customers, and the company
- Ability to model and authentically support IDEXX mission, values, and principles
- Solid computer skills and ability to use sales information management databases
- Strong interpersonal, collaboration, and teamwork skills
- Detailed and organized with ability to multitask
- Solid analytical skills and ability to analyze and understand customer sales data
- Knowledge of the veterinary industry and/or veterinary diagnostics preferred
- Valid driver's license
- Ability to travel overnight and extensively by car
- Ability to lift up to 60 pounds
- Some field sales and/or equivalent inside sales experience
- Scientific, medical, and/or technical background, training, and/or experience preferred
- Veterinary clinic experience a plus
Benefits:
- Overnight travel
- Weekend work opportunities
- Professional development through product, industry, medical, and technical training
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