Vice President of Operations, Post-Acute Dialysis
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Vice President leading multi-state dialysis operations in skilled nursing facilities for Rendevor Dialysis. Owning P&L, launches, quality, staffing, customer retention, and executive partnerships.
Responsibilities:
- Provide executive leadership for all Post-Acute operations and establish the strategy, priorities, standards, and operating cadence needed to scale across multiple markets and states
- Build a leadership structure supporting clinically sound and financially sustainable operations across at least five states as the division grows
- Create scalable systems, standardized workflows, management routines, escalation pathways, and decision rights
- Oversee daily operations of SNF dialysis programs through Area Managers
- Ensure reliable, safe, efficient, and contract-compliant service delivery across assigned facilities
- Establish and monitor operational scorecards covering TUR, staffing productivity, labor variance, overtime, travel, missed treatments, census, referrals, quality outcomes, and customer issues
- Direct resolution of staffing shortages, schedule failures, supply disruptions, equipment impacts, and service-continuity risks
- Develop contingency plans for business continuity, emergency operations, staffing constraints, and facility disruptions
- Own the full Post-Acute divisional P&L, gross profit, EBITDA, labor, travel, supplies, implementation costs, and operating expenses
- Develop the annual operating budget with Finance and the COO
- Review profitability, identify financial leakage, and improve productivity, utilization, reimbursement, cost control, and contribution margin
- Participate in pricing model development and operational assumptions
- Partner with Finance, Admissions & Billing, and Revenue Cycle to improve documentation, authorization, claims support, denials, collections, and revenue integrity
- Ensure compliance with CMS Conditions for Coverage, state requirements, HIPAA, accreditation standards, company policies, and contractual obligations
- Own implementation of quality and compliance requirements and corrective action plans
- Review quality trends and ensure prompt response to adverse events, infection risks, missed treatments, documentation failures, medication issues, and survey findings
- Ensure survey readiness, required audits, and timely closure of identified gaps
- Own implementation of new Post-Acute programs from internal kickoff through stabilized operations
- Ensure site assessments, feasibility reviews, construction and equipment readiness, staffing, credentialing, training, physician coverage, supplies, technology, billing setup, and regulatory requirements before launch
- Create stabilization plans, census ramp plans, customer communication cadences, and post-launch performance reviews
- Conduct post-implementation reviews and improve future launches
- Own executive operational relationships with Post-Acute customers after contract execution
- Lead service recovery and customer concern resolution
- Conduct and improve Quarterly Business Reviews
- Identify expansion opportunities within existing health system or customer relationships
- Build relationships with nephrologists, Medical Directors, attending physicians, facility medical leadership, and the Chief Medical Officer
- Resolve physician engagement, rounding, coverage, documentation, order, communication, and accountability issues
- Directly lead, coach, develop, proactively hire, and evaluate Area Managers and support roles
- Build an accountable leadership culture and participate in manager-level hiring and interviewing
- Collaborate with Market Development Managers on referrals and census
- Collaborate with Biomedical Operations, Human Resources, Marketing, Clinical Quality & Compliance, Contracting, Finance, IT, Supply Chain, Clinical Education, Sales, and other divisions
- Remain accountable for operational implementation, corrective action, verification, and sustained closure
- Report directly to the Chief Operating Officer
- Travel regularly to operating markets, customer locations, physician meetings, implementations, and leadership meetings
Requirements:
- Bachelor's degree in healthcare administration, business administration, nursing, operations management, or a related field required; equivalent executive healthcare operations experience may be considered
- Master's degree in business administration, healthcare administration, nursing, public health, or a related discipline preferred
- Seven or more years of progressively responsible healthcare operations experience
- Significant multi-site leadership responsibility for geographically dispersed teams
- Demonstrated success building, scaling, or materially improving a multi-state or multi-market healthcare operation
- Experience leading through managers, developing leaders, and creating sustainable operating systems
- Ability to interpret quality, compliance, operational, customer, and financial data and translate findings into accountable action plans
- Experience with full P&L, budget, labor, productivity, and financial performance analysis and tracking
- Experience managing executive customer relationships, physician partnerships, clinical quality, regulatory risk, and cross-functional initiatives required
- Dialysis experience preferred but not required
- Post-acute, long-term care, home-based care, specialty clinical services, physician practice, hospital, or other regulated healthcare operations experience preferred
- Ability to read, write, speak, understand, and satisfactorily communicate in English
- Strong technical/computer proficiency with laptops, tablets, Outlook, Excel, PowerPoint, Word, SharePoint, etc.
- Ability to quickly learn a variety of technical systems and equipment
- Regular travel to operating markets, customer locations, physician meetings, implementations, and leadership meetings required (20-25% expected)
- Must be able to respond to urgent issues outside normal business hours when executive intervention is necessary
- Ability to push, pull, and lift up to 50 pounds
- Availability to work Monday through Friday and some weekends based on travel and unit needs
Benefits:
- Fantastic employee benefit package
- Employer contribution to H.S.A.
- F.S.A. tax savings benefits
- A 4% dollar-for-dollar company match to the 401k plan with immediate vesting
- Tuition reimbursement program
- Employee referral bonus program
- Robust employee recognition and appreciation program
- Quality employee training and development programs
- Comprehensive Medical Benefits
- Vision
- Dental
- STD/LTD/Voluntary Life
- Accident, Critical Illness and Hospital Indemnity Plans
- Pet Insurance
- Discounted auto and home insurance
- Discounted legal services program
- Employer-paid life insurance for 1x employee salary
- Employer-paid assistance program with complimentary counseling, wellness, and legal sessions for employees and household members
- Remote home office or skilled nursing facility work environment
Similar Jobs
Vice President, Medical Affairs
Medical affairs executive building strategy and capabilities for Jade Biosciences’ autoimmune disease pipeline. Advancing JADE101 and subsequent therapies through development and launch readiness.
Vice President, Utilization Management
Vice President leading Centene’s utilization management strategy and healthcare cost optimization. Driving compliant programs, clinical guidelines, metrics, and cross-functional execution.
Vice President of Operations, Post-Acute Dialysis
Vice President leading multi-state dialysis services in skilled nursing facilities. Owning operations, clinical quality, customer relationships, staffing, implementations, and divisional P&L.
Vice President of Operations, Post-Acute Dialysis
Vice President leading multi-state dialysis operations in skilled nursing facilities for family-owned Rendevor Dialysis. Owning P&L, clinical quality, implementations, customer retention, and operational growth.
VP National Strategic Accounts
VP leading AHF Products’ national strategic flooring accounts, including major home-improvement retailers. Owning channel P&L, negotiations, growth strategy, and executive customer partnerships.
Regional Vice President – Oncology Sales
Regional oncology sales executive leading teams to grow Ambry Genetics’ laboratory revenue. Driving complex genetic diagnostic testing sales across North Central U.S. healthcare markets.
Vice President, Global Finance
VP Finance leading FP&A, performance analysis, and value creation for DISA’s global safety and compliance business. Partnering with the CFO and senior leaders while developing a dispersed finance team.
Assistant Vice President – Digital Product Expert, Digital Deposits
Digital Product Expert leading digital deposit journeys for Mashreq Bank. Translating banking needs into Agile software solutions and coordinating cross-functional squad delivery.
Vice President, ICHRA Strategy, Product & Experience
ICHRA strategy executive leading Centene's healthcare products and stakeholder experiences. Driving digital innovation, operational excellence, and growth across employer, broker, administrator, and member markets.
Vice President, Operations
Vice President leading growth, physician partnerships, and performance across AMSURG’s ambulatory surgery center network. Managing a $300M portfolio and multi-state healthcare operations.
Regional Vice President, West Coast Sales
RVP leading enterprise sales for Spacelift’s infrastructure orchestration platform. Coaching Account Executives, driving MEDDPICC execution, and growing regional revenue through direct and channel sales.
Vice President, Sales
VP Sales building Fuel Cycle’s enterprise new-logo growth engine for its AI-powered market research platform. Leading sales strategy, team development, forecasting, and complex enterprise deals.
VP Engagement
Vice President of Engagement leading ALU, an African university developing ethical entrepreneurial leaders. Driving fundraising, partnerships, stakeholder engagement, brand, impact storytelling, and institutional growth.
VP of Commercial, Partnership
VP driving APAC payments revenue through enterprise sales and merchant acquisition for Kody. Building sales teams and strategic partnerships across high-growth Asia-Pacific markets.
VP, Media Planning
VP, Media Planning shaping audience-first media strategies for BarkleyOKRP’s integrated agency practice. Leading clients, teams, budgets, and growth across assigned accounts.
VP, Support
VP leading scalable technical support operations for Allbridge’s connected technology solutions across hospitality and high-density properties. Driving customer advocacy, escalations, operational excellence, and support financial performance.
Vice President – Direct Originations
Equipment finance VP developing direct middle-market and corporate client relationships for an independent lender. Structuring loans and leases from prospecting through funding.
VP, Product
VP of Product owning Ad Results Media’s ARM Suite, an API-driven platform for advertising planning, buying, measurement, and reporting. Setting roadmap, governance, integrations, and internal product capability.
Vice President, Sales – APAC
Vice President of Sales expanding Optasia’s B2B2X fintech platform across APAC markets. Building strategic partnerships, scaling regional sales teams, and driving revenue growth.
Vice President, Clinical Services
Vice President leading concierge mental health care delivery at Intent Clinical. Scaling national service operations, clinician matching, quality systems, and distributed teams for high-net-worth clients.