Vice President – Strategic Accounts
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Job Description
Vice President - Strategic Accounts leading strategic account management in oncology diagnostics at Caris Life Sciences. Owning executive relationships and driving enterprise adoption of precision medicine solutions.
Responsibilities:
- Own and manage executive-level relationships within strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators.
- Develop, execute, and maintain enterprise-level account strategies spanning surgical workflows, pathology operations, and oncology care delivery.
- Identify opportunities to integrate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.
- Lead Quarterly Business Reviews (QBRs) focused on performance, utilization trends, outcomes, and future growth initiatives.
- Analyze account- and regional-level data to identify growth opportunities, adoption barriers, and productivity gaps.
- Serve as a strategic partner to Regional Business Directors by aligning enterprise priorities with regional planning, prioritization, and tactical execution.
- Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.
- Serve as the primary project owner for strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service improvements.
- Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to ensure successful delivery of enterprise initiatives.
- Define project scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools.
- Support new business development and account expansion by assisting with complex deal strategy, value positioning, and navigation of institutional decision-making processes.
- Serve as a senior escalation point for strategic accounts and ensure alignment between customer expectations and Caris operational performance.
- Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner.
Requirements:
- Bachelor’s degree in life sciences, business, or a related field.
- Minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
- Strong understanding of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.
- Demonstrated success driving growth within complex, matrixed healthcare environments.
- Proven ability to influence without direct authority and lead cross-functional and field teams.
- Proficiency in CRM systems (e.g., Salesforce), reporting tools, and Microsoft Office Suite.
- Ability to successfully complete pre-employment processes, including background check, drug screening, and reference check.
Benefits:
- Highly competitive and inclusive medical, dental and vision coverage options
- Health Savings Account for medical expenses and dependent care expenses
- Flexible Spending Account to pay for certain out-of-pocket expenses
- Paid time off, including: vacation, sick time and holidays
- 401k match and Financial Planning tools
- LTD and STD insurance coverages, as well as voluntary benefit options
- Employee Assistance Program
- Pet Insurance
- Legal Assistance
- Tuition Assistance
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