Workday Engagement Manager
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Job Description
Workday Engagement Manager leading global Workday implementations for Kainos customers. Managing delivery, commercial performance, client relationships and blended teams from pre-sales through AMS handover.
Responsibilities:
- Fully manage successful implementation of Workday solutions for customers
- Work with customer business teams and internal delivery teams to define and deliver fit-for-purpose, commercially viable solutions
- Manage the complete delivery lifecycle alongside sales and capability Solution Architects
- Manage one large complex project or multiple smaller projects
- Commercially manage global Workday programmes from pre-sales through implementation to handover to Application Management Services
- Act as key client interface between functional and technical teams and the client
- Provide functional insight and thought leadership across HCM, Finance, Payroll or relevant Workday capabilities
- Manage project planning, resourcing, milestone tracking, commercial management and customer satisfaction
- Lead and support blended colleague, client and partner teams
- Agree objectives, outputs, milestones, timescales, contract and commercial terms with clients
- Identify requirements, business processes, application configurations, testing plans and other delivery artefacts
- Create accurate deliverables and present recommendations to client steering-level groups
- Identify and action opportunities to win additional business, including senior-level negotiation and closing
- Support operations in using the consultant pool commercially advantageously while balancing development needs and preferences
- Identify talent for rapid development within the capability
Requirements:
- Experience working with Workday delivery methodologies
- Commercial experience managing and supporting geographically distributed and blended teams of colleagues, client and partner resources
- Excellent commercial management, influencing and negotiation skills
- Excellent communication and formal presentation skills for senior client audiences
- Emerging role model within Kainos and the wider Workday ecosystem
- Excellent business writing skills, including business cases, requirement documentation, tender documents, contracts, statements of work and change requests
- Demonstrable success identifying and actioning opportunities for additional business
- Ability to work to tight deadlines and make sensible decisions under pressure
- Ability to widen and maintain a network of external contacts
- Understanding of risk management and ability to manage risk
- Ability to travel to customer sites in the same region; minimal out-of-region travel may be required
- Ability to support operations by using the consultant pool commercially advantageously
- Professional qualifications where applicable in the relevant Capability (nice to have)
- Experience managing, mentoring and developing teams (nice to have)
- PRINCE2 or similar certification (nice to have)
- Strong functional domain expertise in areas such as HR and Finance, including Payroll (nice to have)
Benefits:
- People-first culture with supported growth
- Diversity, equity and inclusion commitment
- Recruitment accommodations or adjustments
- Tailored recruitment process support
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