Remote Jobs at Help Scout
Find your next remote opportunity · 4 Open Positions
Help Scout is designed with your customers in mind.
Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.
The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.
Try for Free 👉 https://bit.ly/HS_FreeTrial
Director of Product
Director of Product at Help Scout defining product strategy and managing a team of PMs to improve customer service solutions. Driving product outcomes based on AI and business economics.
Senior Product Engineer
Engineer building customer-facing AI features across the full stack for Help Scout. Working with AI-driven tools and focusing on front-end development.
Senior/Lead Channel Account Manager
Channel Account Manager responsible for driving revenue through partnerships with marketplace and channel partners. Collaborating with executive-level partners and aligning revenue goals.
Senior Java/Kotlin Engineer – Search
Senior Engineer building scalable search systems for Help Scout. Join the team focused on enhancing search capabilities and infrastructure for customer support.
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