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Remote Jobs at Help Scout

Find your next remote opportunity Β· 2 Open Positions

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Help Scout

Computer Software

πŸ§‘πŸ½β€πŸ’» Customer Support Platform for Growing Businesses | Try for Free

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Help Scout is designed with your customers in mind.

Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.

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74d

Director of Product

Help Scout

Director of Product at Help Scout defining product strategy and managing a team of PMs to improve customer service solutions. Driving product outcomes based on AI and business economics.

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πŸ‡ΊπŸ‡Έ United States
Full-time
$218,000 - $234,000 per year
Lead
βœ… Product Manager
74d
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76d

Senior Product Engineer

Help Scout

Engineer building customer-facing AI features across the full stack for Help Scout. Working with AI-driven tools and focusing on front-end development.

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πŸ‡ΊπŸ‡Έ United States
Full-time
$162,000 - $196,000 per year
Senior
πŸ§‘β€πŸ’» Full-stack Engineer
JavaScriptReactTypeScript
76d

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