Remote Jobs at ibex
Find your next remote opportunity · 4 Open Positions
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers.
Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics.
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.
To learn more, visit our website at ibex.co and connect with us on LinkedIn.
Vietnamese Bilingual Customer Service Representative
Bilingual Customer Service Agent assisting members with health insurance inquiries via phone, email, and chat. Responsible for compliance with HIPAA and ensuring customer satisfaction.
Bilingual Customer Service Representative, Mandarin/Cantonese
Bilingual Customer Service Agent assisting with inquiries related to health insurance coverage and claims. Troubleshooting issues via phone, email, and chat while ensuring compliance with regulations.
Korean Bilingual Customer Service Representative
Bilingual Customer Service Agent facilitating healthcare inquiries in English and Korean. Providing support through various channels while ensuring compliance with regulations.
Customer Service Representative
Customer Service Representative assisting members with health insurance inquiries and claims. Handling support via phone, email, and chat while ensuring HIPAA compliance.
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