Account Director
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Job Description
Account Director driving new business and strategic client growth for IntelliSurvey’s online market research platform. Building partnerships, closing research-services sales, and expanding existing accounts.
Responsibilities:
- Drive new business development through networks, referrals, industry relationships, and proactive outreach
- Identify, qualify, and close new client opportunities
- Expand relationships within existing accounts
- Build trusted partnerships with executive-level decision makers
- Serve as the primary strategic contact for key clients
- Develop and execute strategic account plans to drive revenue growth, client retention, and long-term partnership success
- Identify cross-sell and upsell opportunities
- Recommend IntelliSurvey's full-service research and technology solutions
- Collaborate with Sales, Marketing, Product, Research Operations, and Delivery teams on customized proposals, presentations, and client solutions
- Lead contract negotiations and contribute to pricing strategies and proposal development
- Ensure successful project delivery and proactively manage client expectations
- Maintain accurate pipeline forecasts, account activity, and opportunity tracking in the CRM
- Mentor and support Account Managers
Requirements:
- Bachelor's degree in Business, Marketing, Market Research, or a related field
- Seven or more years of experience in business development, strategic account management, or consultative sales within the market research, insights, or SaaS industries
- Demonstrated success generating new business, exceeding revenue targets, and growing strategic client relationships
- Experience developing and executing strategic account plans that drive measurable business results
- Strong background negotiating contracts, pricing, and complex client agreements
- Experience using CRM platforms (Salesforce, HubSpot, or similar) to manage sales pipelines and client relationships
- Must be legally authorized to work in the United States without current or future employer sponsorship
- Successful completion of a background check
Benefits:
- Quarterly bonus plan
- Work from anywhere in the U.S.
- Remote work flexibility
- Team gatherings once or twice each year in Irvine, California
- Three weeks of PTO
- Eight paid company holidays
- Six floating holidays
- Medical, Dental, and Vision Insurance
- Company-paid Life and Disability Insurance
- Flexible Spending Accounts (FSA)
- 401(k) with Company match
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