Account Executive
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Job Description
Account Executive leading enterprise sales of Smile Digital Health’s FHIR-based healthcare data platform. Managing prospecting, negotiations, deal closure, and account growth across the US.
Responsibilities:
- Lead the full end-to-end sales cycle
- Develop and manage sales and account management strategies
- Identify opportunities for contract growth in assigned territory and accounts
- Generate new sales leads through networking, prospecting, cold calling, and company marketing/public relations activities
- Lead target account selling, including qualification, scoping, closing strategies, and negotiations
- Build relationships with customer stakeholders and understand business goals and objectives
- Collaborate with cross-functional teams to resolve escalated customer challenges and roadblocks
- Develop and present business reviews for client program performance
- Oversee and drive contract negotiations
- Ensure client expectations and deliverables are met
- Review sales, end-user performance, and requirements to develop contract-growth plans
- Collaborate with partners to extend reach and drive product adoption
- Maintain weekly sales-funnel documentation in Salesforce
- Monitor the competitive landscape, win-based proposals, and pricing
- Maintain in-depth knowledge of Smile Digital Health solutions, target customers, and product capabilities
- Meet or exceed company sales goals while delivering integrity, quality, and customer service
- Manage the sales cycle from lead generation and proposal through contract negotiation, deal closure, and account management
Requirements:
- 2-5+ years of progressive sales and closing expertise and quota-carrying experience with B2B software or technology sales
- Experience dealing with long sales cycles and average deal values of $500K or more
- Post-Secondary education in business or related field of study or comparable related work experience
- Strong knowledge of US healthcare industry drivers including providers, payers, and government agencies
- Experience delivering complex client-focused solutions to meet customer needs
- Experience consulting with varying levels of organizations including executives
- Proven creative problem-solving approach with strong analytical skills and attention to detail
- Strong negotiating skills, with the ability to prioritize, multi-task and work under pressure
- Excellent written and verbal communication skills
- Ability to use Windows/Mac, Google Suite, and Salesforce (CRM)
Benefits:
- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club
- Workplace values diversity, equity, and inclusion
- Interview and workplace accommodations
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