Remote Jobs at Genesys
Find your next remote opportunity · 33 Open Positions
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.
Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Visit www.genesys.com.
Genesys recruiters will never ask for sensitive personal or financial information during the application phase.
Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal.
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Manager, Software Engineering – AI Enablement, Automation
Manager of AI Enablement leading a team responsible for AI platform operations and automation initiatives at Genesys. Driving AI tool adoption and productivity across the organization while ensuring compliance and governance.
Senior Salesforce Developer
Salesforce Developer at Genesys developing and enhancing Quote-to-Cash systems. Collaborating with teams to translate business requirements into technical solutions while ensuring system reliability and data integrity.
AI & Experience Orchestration Director
AI and Experience Orchestration Director leading strategic engagements to accelerate adoption of AI and Experience Orchestration capabilities at Genesys. Deep expertise in AI powered customer experience and client goals translation.
Senior Manager, Brazil Marketing
Senior Manager driving marketing demand generation programs to influence revenue outcomes in Brazil at Genesys. Collaborating with Sales leadership to ensure local relevance in go-to-market strategy.
Enterprise Support Engineer, IT Billing Services
Technical support engineer ensuring billing services platform stability and integration at Genesys. Collaborating cross-functionally to resolve issues in complex, integrated billing ecosystem.
Principal, Operational Excellence – AI Enablement
Designing the AI-enabled HR operating model across employee lifecycle. Collaborating with HR to create intelligent workflows and integrated employee experiences.
Senior Project Manager, Professional Services
Senior Project Manager leading complex projects within Genesys Professional Services. Ensuring project success while managing large-scale customer engagements and financial accountability.
Business Development Representative – Enterprise West
Business Development Representative focusing on pipeline growth across Enterprise West accounts for Genesys. Engaging senior stakeholders and executing account-based strategies for customer expansion and new logos.
Senior Application Security Analyst
Ensuring application security and reducing risks across Genesys Cloud infrastructure through validation and triage. Collaborating with product, engineering, and security teams to execute comprehensive security strategies.
Senior Endpoint Engineer – Jamf
Senior Endpoint Engineer in Genesys global Endpoint Management team. Responsible for managing and optimizing cross-platform endpoint environments across 10,000+ devices worldwide.
Senior CMDB Engineer – ServiceNow, HAM/SAM
Senior CMDB Engineer responsible for designing and implementing ServiceNow CMDB, HAM, and SAM capabilities at Genesys. Partnering with various teams to support operational objectives and governance initiatives.
Senior Privacy Counsel
Senior Privacy Counsel leading complex negotiations on AI and data privacy agreements. Collaborating with cross-functional teams to ensure compliance and ethical standards in cloud business.
Security & Audit Solution Architect
Security Analyst role focusing on customer audits and evidence-related engagements in a global team at Genesys. Defending AI security, privacy, and compliance posture with technical evidence.
Senior Technical Revenue Accountant
Senior Technical Revenue Accountant responsible for ASC 606 revenue recognition and compliance with Genesys policies. Collaborating with sales, finance, and deal desk teams.
Senior Financial Analyst
Senior Financial Analyst leading expense forecasting and strategic projects at Genesys. Partnering with business leads and executives to provide financial decision-making support.
Director, Outbound Engagement
Director of Outbound Engagement leading AI-powered engagement strategies for Genesys. Transforming traditional communications into intelligent, multi-channel customer experiences.
Staff Enterprise Support Engineer
Staff Enterprise Support Engineer responsible for troubleshooting and resolving complex customer issues. Building long-term relationships and collaborating to ensure customer satisfaction and success.
Senior PS Consultant
Senior Consultant deploying AI-powered solutions for customer experience using Genesys Cloud. Influencing strategy, delivery, and continuous improvements with cross-functional collaboration.
Senior Manager, Development – CRM
Senior Manager driving CRM integration development for Genesys Cloud platform. Leading engineering teams and shaping technical strategy for high-impact solutions across various CRM systems.
QAOps – Software Engineer
Software Engineer ensuring quality and reliability of cloud conversation routing engine. Collaborate across teams on automated testing and design improvements for high throughput systems.