Remote Jobs at Genesys
Find your next remote opportunity · 21 Open Positions
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.
Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Visit www.genesys.com.
Genesys recruiters will never ask for sensitive personal or financial information during the application phase.
Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal.
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Director, Outbound Engagement
Director of Outbound Engagement leading AI-powered engagement strategies for Genesys. Transforming traditional communications into intelligent, multi-channel customer experiences.
Staff Enterprise Support Engineer
Staff Enterprise Support Engineer responsible for troubleshooting and resolving complex customer issues. Building long-term relationships and collaborating to ensure customer satisfaction and success.
Senior PS Consultant
Senior Consultant deploying AI-powered solutions for customer experience using Genesys Cloud. Influencing strategy, delivery, and continuous improvements with cross-functional collaboration.
Senior Manager, Development – CRM
Senior Manager driving CRM integration development for Genesys Cloud platform. Leading engineering teams and shaping technical strategy for high-impact solutions across various CRM systems.
QAOps – Software Engineer
Software Engineer ensuring quality and reliability of cloud conversation routing engine. Collaborate across teams on automated testing and design improvements for high throughput systems.
Lead Analyst, SOX Compliance – AWS
Lead Analyst managing SOX Compliance for AWS at Genesys. Overseeing internal control effectiveness and collaborating with technology and finance teams.
Senior Manager, Billing / Credit & Collections
Senior Manager overseeing Order Management operations across North America and Latin America in a global SaaS environment. Responsible for driving operational performance and strategy within billing operations.
Principal Applied AI Engineer, Finance
Principal Applied AI Engineer leading design and delivery of AI systems transforming financial decision-making. Overseeing advanced predictive models and software engineering practices in finance context.
Senior Business Systems Analyst – ServiceNow
Senior Business Systems Analyst responsible for improving the ServiceNow platform. Collaborating with stakeholders to enhance service delivery and user experience in a global tech company.
Revenue Manager – Technical Accounting
Revenue Manager leading technical accounting and revenue recognition activities for a growing SaaS company. Supporting compliance with ASC 606 and collaborating with cross-functional teams.
AI Transformation Engagement Lead, CX Advisory
AI Transformation Engagement Lead shaping AI strategies for Genesys customers through AI-driven innovations. Collaborating cross-functionally to deliver impactful Customer Experience upgrades.
Senior Manager, Mid-Market Sales
Sales Leader managing a sales team to achieve targets and drive growth for Genesys. Collaborating with marketing and operations to align sales objectives with business goals.
Brand Operations Specialist
Brand Operations Specialist coordinating Brand team operations for Genesys. Managing schedules, meetings, and initiatives while leveraging AI for operational efficiency.
Senior Software Engineer, Full Stack
Software Engineer building AI powered applications on Genesys Cloud. Shape customer experiences by delivering solutions that handle operational challenges with AI.
Senior Frontend Developer, Web
Senior Frontend Developer at Genesys creating responsive, high-quality web experiences for global platforms. Leading initiatives in front end architecture and user interface design with a focus on performance.
Director, HR Shared Services
Director of HR Shared Services responsible for orchestrating technology-enabled global HR delivery models at Genesys. Leading team to enhance employee experience through automation and efficient service delivery.
Senior PS Consultant
Senior PS Consultant providing technical support for custom applications built on Genesys Cloud. Collaborating with customers for troubleshooting and implementation activities.
Business Development Representative
Business Development Representative at Genesys responsible for driving pipeline growth through B2B technology sales. Requires fluency in French to engage with French-speaking prospects and support regional growth.
Partner Sales Account Director
Partner Sales Director managing strategic partnership with Verizon Business for Genesys. Focusing on revenue growth, deal acceleration, and cross-functional alignment.
Business and Data Analyst
Business Analyst transforming complex data into actionable insights for Genesys Education. Utilizing SQL and Tableau for data analytics and dashboard development across cross-functional teams.