Remote Jobs at Genesys
Find your next remote opportunity · 40 Open Positions
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.
Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Visit www.genesys.com.
Genesys recruiters will never ask for sensitive personal or financial information during the application phase.
Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal.
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Commercial Contracts Manager
Commercial Contracts Manager at Genesys, supporting contracts for its AI-powered customer experience platform. Negotiating agreements, managing risk, and improving North America contracting operations.
Senior Software Engineer – JavaScript, Node.js, Python
Data engineering software engineer building pipelines, models, and analytics solutions for Genesys’ AI-powered customer experience platform. Supporting enterprise customers and collaborating with global data science and engineering teams.
Senior Director, Global Partner Strategy – Programs
Global partner strategy leader scaling Genesys’ AI-powered customer experience platform. Driving partner programs, incentives, analytics, and worldwide ecosystem growth.
Staff AI Platform Engineer
Staff AI Platform Engineer evolving Genesys’ enterprise AI platform. Building secure, scalable infrastructure powering AI-driven customer and employee experience orchestration.
Total Rewards Project Manager
Total Rewards Project Manager advancing compensation, benefits, and equity programs at Genesys, an AI-powered customer experience platform. Coordinating global projects, implementations, process optimization, and organizational transformations across cross-functional teams.
Services Engagement Director
Own and accelerate professional services revenue growth by shaping and closing services engagements. Collaborate cross-functionally to deliver AI-powered customer experiences.
Senior Product Owner, Zuora Billing
Senior Product Owner for Zuora Billing at Genesys, driving product roadmap and requirements for billing capabilities supporting subscription models. Partnering with multiple teams to ensure reliable and compliant solutions.
Manager, Software Engineering – AI Enablement, Automation
Manager of AI Enablement leading a team responsible for AI platform operations and automation initiatives at Genesys. Driving AI tool adoption and productivity across the organization while ensuring compliance and governance.
Senior Salesforce Developer
Salesforce Developer at Genesys developing and enhancing Quote-to-Cash systems. Collaborating with teams to translate business requirements into technical solutions while ensuring system reliability and data integrity.
Senior Manager, Brazil Marketing
Senior Manager driving marketing demand generation programs to influence revenue outcomes in Brazil at Genesys. Collaborating with Sales leadership to ensure local relevance in go-to-market strategy.
AI & Experience Orchestration Director
AI and Experience Orchestration Director leading strategic engagements to accelerate adoption of AI and Experience Orchestration capabilities at Genesys. Deep expertise in AI powered customer experience and client goals translation.
Enterprise Support Engineer, IT Billing Services
Technical support engineer ensuring billing services platform stability and integration at Genesys. Collaborating cross-functionally to resolve issues in complex, integrated billing ecosystem.
Principal, Operational Excellence – AI Enablement
Designing the AI-enabled HR operating model across employee lifecycle. Collaborating with HR to create intelligent workflows and integrated employee experiences.
Senior Project Manager, Professional Services
Senior Project Manager leading complex projects within Genesys Professional Services. Ensuring project success while managing large-scale customer engagements and financial accountability.
Business Development Representative – Enterprise West
Business Development Representative focusing on pipeline growth across Enterprise West accounts for Genesys. Engaging senior stakeholders and executing account-based strategies for customer expansion and new logos.
Senior Application Security Analyst
Ensuring application security and reducing risks across Genesys Cloud infrastructure through validation and triage. Collaborating with product, engineering, and security teams to execute comprehensive security strategies.
Senior CMDB Engineer – ServiceNow, HAM/SAM
Senior CMDB Engineer responsible for designing and implementing ServiceNow CMDB, HAM, and SAM capabilities at Genesys. Partnering with various teams to support operational objectives and governance initiatives.
Senior Endpoint Engineer – Jamf
Senior Endpoint Engineer in Genesys global Endpoint Management team. Responsible for managing and optimizing cross-platform endpoint environments across 10,000+ devices worldwide.
Senior Privacy Counsel
Senior Privacy Counsel leading complex negotiations on AI and data privacy agreements. Collaborating with cross-functional teams to ensure compliance and ethical standards in cloud business.
Senior Financial Analyst
Senior Financial Analyst leading expense forecasting and strategic projects at Genesys. Partnering with business leads and executives to provide financial decision-making support.