Remote Jobs at Genesys
Find your next remote opportunity · 41 Open Positions
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.
Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Visit www.genesys.com.
Genesys recruiters will never ask for sensitive personal or financial information during the application phase.
Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal.
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AI Platform Engineer, Python, AWS
AI Platform Engineer building Python and AWS automation for Genesys’s enterprise AI customer-experience platform. Supporting governance, security, integrations, monitoring, and access operations.
Senior Regional Sales Enablement Manager – APAC
Regional sales enablement leader coaching APAC sellers and managers at Genesys, an AI-powered customer-experience platform. Localizing global programs and improving pipeline, productivity, and win rates.
Staff Product Manager – Digital AI Engagement, Messaging
Staff Product Manager shaping Genesys Cloud AI-powered messaging and automation experiences. Driving enterprise customer engagement products from experimentation through scalable production adoption.
Principal AI Solutions Architect, Customer Success
Principal AI Solutions Architect helping Genesys customers deploy enterprise AI-powered customer experiences. Designing, prototyping, and scaling Genesys Cloud, agentic AI, and enterprise integrations.
Global Sales Planning Manager
Global Sales Planning Manager optimizing Genesys’ sales planning, territory, quota, and analytics processes. Building Workday Adaptive Planning solutions for an AI-powered customer-experience platform.
Senior AI Architect
Senior AI Architect designing production-ready AI architectures for Genesys Cloud customer-experience orchestration. Leading presales discovery, prototypes, integrations, and executive technical engagements.
Commercial Contracts Manager
Commercial Contracts Manager at Genesys, supporting contracts for its AI-powered customer experience platform. Negotiating agreements, managing risk, and improving North America contracting operations.
Senior Software Engineer – JavaScript, Node.js, Python
Data engineering software engineer building pipelines, models, and analytics solutions for Genesys’ AI-powered customer experience platform. Supporting enterprise customers and collaborating with global data science and engineering teams.
Senior Director, Global Partner Strategy – Programs
Global partner strategy leader scaling Genesys’ AI-powered customer experience platform. Driving partner programs, incentives, analytics, and worldwide ecosystem growth.
Staff AI Platform Engineer
Staff AI Platform Engineer evolving Genesys’ enterprise AI platform. Building secure, scalable infrastructure powering AI-driven customer and employee experience orchestration.
Total Rewards Project Manager
Total Rewards Project Manager advancing compensation, benefits, and equity programs at Genesys, an AI-powered customer experience platform. Coordinating global projects, implementations, process optimization, and organizational transformations across cross-functional teams.
Services Engagement Director
Own and accelerate professional services revenue growth by shaping and closing services engagements. Collaborate cross-functionally to deliver AI-powered customer experiences.
Senior Product Owner, Zuora Billing
Senior Product Owner for Zuora Billing at Genesys, driving product roadmap and requirements for billing capabilities supporting subscription models. Partnering with multiple teams to ensure reliable and compliant solutions.
Manager, Software Engineering – AI Enablement, Automation
Manager of AI Enablement leading a team responsible for AI platform operations and automation initiatives at Genesys. Driving AI tool adoption and productivity across the organization while ensuring compliance and governance.
Senior Salesforce Developer
Salesforce Developer at Genesys developing and enhancing Quote-to-Cash systems. Collaborating with teams to translate business requirements into technical solutions while ensuring system reliability and data integrity.
AI & Experience Orchestration Director
AI and Experience Orchestration Director leading strategic engagements to accelerate adoption of AI and Experience Orchestration capabilities at Genesys. Deep expertise in AI powered customer experience and client goals translation.
Senior Manager, Brazil Marketing
Senior Manager driving marketing demand generation programs to influence revenue outcomes in Brazil at Genesys. Collaborating with Sales leadership to ensure local relevance in go-to-market strategy.
Enterprise Support Engineer, IT Billing Services
Technical support engineer ensuring billing services platform stability and integration at Genesys. Collaborating cross-functionally to resolve issues in complex, integrated billing ecosystem.
Principal, Operational Excellence – AI Enablement
Designing the AI-enabled HR operating model across employee lifecycle. Collaborating with HR to create intelligent workflows and integrated employee experiences.
Senior Project Manager, Professional Services
Senior Project Manager leading complex projects within Genesys Professional Services. Ensuring project success while managing large-scale customer engagements and financial accountability.