Account Executive
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Job Description
Account Executive für ein Custom-Software-Development-Unternehmen. Betreuung deutscher Mittelstandskunden vom First Call über Konzeption und Entwicklung bis zum Account Management.
Responsibilities:
- Guide customers from the first call through the conceptualization phase and beyond
- Take ownership of qualified leads or independently conduct first calls
- Typically conduct 2–3 calls per customer for qualification and solution design
- Support the conceptualization phase with a focus on building trust and understanding customer needs and challenges
- Support the initial development phase and maintain customer relationships in preparation for the next phase
- Participate in revenue generated by acquired customers within a key account management model
- Visit customers on-site during the closing and project phases, averaging 1–2 trips per week
Requirements:
- Mid-level position
- 5–8 years of professional experience
- Experience in operational sales and account management
- Direct customer contact; hands-on and communicative approach
- Responsibility for operational sales and account management
- Performance measured based on personal revenue generation
- Closing mentality combined with a focus on long-term relationship management
- Not a pure hunter; a hybrid of closer and relationship manager
- Outgoing, communicative sales personality; not overly analytical
- Ability to win people over, not just develop concepts
Benefits:
- Participation in revenue generated by acquired customers within a key account management model
- Flexible on-site customer visits depending on the situation
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