Account Management Professional
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Job Description
Key Account Manager managing strategic customer relationships in mining industry, growing business and ensuring satisfaction. Focusing on delivering value and building long-term partnerships in Western USA.
Responsibilities:
- Manage and grow a portfolio of high-value accounts across the region
- Develop and execute account strategies aligned with overall company sales objectives
- Build strong, long-term relationships with key stakeholders and decision-makers
- Lead contract negotiations in alignment with Sandvik’s commercial strategy
- Identify and pursue new revenue opportunities within existing accounts
- Coordinate cross-functional teams (technical, service, product) to deliver a consistent and cohesive customer experience
- Monitor customer activity, market trends, and competitive landscape to inform strategy
- Provide ongoing support to clients, ensuring high levels of satisfaction and retention
- Act as a trusted advisor by understanding customer operations and recommending tailored solutions
- Promote new products, services, and technologies that align with customer needs
Requirements:
- 5+ years in mining, aggregates, or heavy equipment sales/account management
- Proven experience managing key accounts and delivering against sales targets ($5-20MM range)
- Strong relationship management and communication skills
- Ability to understand customer operations and identify opportunities
- Experience with crushing, screening, or mineral processing equipment (preferred)
- Background in Western USA mining market (preferred)
- Strong commercial acumen (selling value vs. price) (preferred)
Benefits:
- Health, dental, and disability insurance
- 401(k) retirement savings plan
- Opportunities for professional competence development and training
- Opportunities for career advancement
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