Account Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Manager responsible for driving revenue growth and retention at Addigy. Focused on maximizing customer lifetime value and building long-term partnerships with clients.
Responsibilities:
- Identify and pursue upsell and cross-sell opportunities through a deep understanding of each customer's goals and needs
- Build compelling cases for product extensions or enhancements, driving adoption and revenue growth within your accounts
- Successfully renew customer contracts and consistently meet or exceed expansion revenue targets
- Maintain high-touch, strategic relationships with key stakeholders, ensuring Addigy's solutions remain integral to their success
- Act as an advocate for the customer within Addigy, collaborating cross-functionally to align resources that support growth initiatives
- Build long-term, trust-based relationships that consistently reinforce Addigy's value proposition
- Develop targeted account plans with specific actions and timelines for growth
- Use data-driven insights to identify high-potential accounts and tailor engagement strategies that maximize lifetime value
- Establish a structured cadence of check-ins and strategic reviews to drive engagement, expansion, and retention
- Regularly showcase Addigy's impact through QBRs and routine calls, keeping a consistent focus on measurable outcomes
- Anticipate potential challenges and proactively manage risks to maintain customer satisfaction and loyalty
- Leverage AI tools (Claude and others) to enhance research, personalization, and workflow efficiency.
Requirements:
- Proven experience in account management or customer success with a track record of meeting or exceeding revenue targets in SaaS or technology
- Experience selling into or managing existing customers where MSPs were the target audience
- Demonstrated ability to build and maintain influential, trust-based relationships that support revenue growth and retention
- Proficient in creating account strategies informed by customer data, using a methodical approach to expand accounts and secure renewals
- Strong problem-solving skills with a proactive approach to identifying challenges and facilitating solutions.
- Familiarity with Apple device management, MDM, RMM, or endpoint security solutions.
- Experience with Salesforce (including QtC), Gainsight, or similar CS/CRM tooling.
- Comfort using AI tools (Claude or similar) in day-to-day workflows.
Benefits:
- Travel: Once per quarter for team meetings, tradeshows, and customer visits.
- AI-forward team – Addigy actively encourages using AI tools in everyday workflows.
Similar Jobs
Junior Food Service Account Manager
Junior Food Service Account Manager at Rebellyous Foods, promoting plant-based meat products and developing key customer relationships. Drive sales in foodservice while supporting a mission-driven team.
Territory Manager – Urology
Sales Representative promoting Verathon BladderScan and CFlex products in Baltimore area. Executing strategies to drive new business and manage customer relationships.
Account Manager, Customer Success
Customer Success Manager driving product adoption and realizing business value for clients in a security-first organization. Collaborating cross-functionally to foster success in customer relationships.
Key Account Manager – Emerging Markets
Lead key client accounts for a global leader in analytics software. Shape the future of premier clients’ businesses with strategic leadership and complex deal structuring.
Account Manager
Account Manager responsible for the growth of global ecommerce merchants at Reach. Building strategic relationships and driving revenue growth across teams worldwide.
Retail Territory Manager
Retail Territory Manager managing Home Depot and Lowes accounts as part of the Retail Sales team at Stanley Black & Decker. Responsible for driving sales goals and developing store-specific strategies.
Vice President, Strategic Partnerships – Ecosystem
Vice President leading global ecosystem strategy for Aeris. Building and scaling strategic partnerships to drive growth in the IoT space.
Natural Food, Grocery Key Account Manager
Key Account Manager responsible for managing category reviews and retailer engagements for Green Spoon Sales. Focused on building relationships and executing strategic promotional plans in natural food sector.
Key Account Manager – Luxury Sales
Key Account Manager managing luxury sales partnerships at SIXT. Building strong relationships with luxury clients and securing business opportunities in the luxury market.
Account Manager, Recruiting – 360 Desk
Account Manager managing client relationships and search engagements at Peak Sales Recruiting. Driving recruitment of exceptional B2B sales talent in a high-performance environment.
Group Advantage Relationship Manager Intern
Group Advantage Relationship Manager Intern assisting in managing corporate client relationships for retirement savings products. Involves in person meetings and collaboration with market sales teams.
Key Account Manager
Key Account Manager maximizing sales of pharmaceutical brands and managing key customer relationships. Focusing on account management strategies in defined territories within Germany.
Fleet Key Account Manager – APAC
Fleet Key Account Manager leading relationship management with Taxi and Limousine Fleet Partners in APAC. Collaborating with internal teams to enhance fleet services and identify growth opportunities.
Fleet Key Account Manager – APAC
Fleet Key Account Manager nurturing relationships with taxi and limousine fleet partners across APAC. Collaborating strategically with internal teams and ensuring exceptional service delivery.
Fleet Key Account Manager – APAC
Fleet Key Account Manager managing relationships with Taxi and Limousine partners for Talixo. Developing and maintaining strong relationships while driving strategic account growth in the APAC region.
Senior Specialist, Learning & Development – Integrated Account Management
Senior Specialist, Learning & Development Consultant focusing on capability development within Integrated Account Management at a healthcare company. Designing and implementing learning solutions for organizational impact.
Sales Account Manager
Sales Account Manager at Taylor Corporation developing key relationships to drive sales growth. Focus on Fortune 1000 accounts and utilizing sales expertise to overcome objections in various environments.
Director, Client Partnerships – Medical Communications, Agency Sales
Director of Client Partnerships responsible for growing Medical Communications portfolio in biopharma. Collaborate with sales team and leverage industry relationships for new business opportunities.
Employee Relations Manager
Employee Relations Manager for Thermo Fisher Scientific ensuring compliance and handling investigations. Leading initiatives to foster ethical practices within the company culture.
Key Account Manager – Utility, Electrification Distribution Solutions
Key Account Manager responsible for driving sales of Electrification Distribution Solutions in the Utility segment. Managing strategic accounts and new business opportunities in Malaysia.