Admissions Coordinator
Posted 9ds ago
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Job Description
Admissions Coordinator connecting families with Chesterbrook Academy schools. Guiding prospective families through tours, admissions, follow-up, and enrollment.
Responsibilities:
- Serve as the first point of contact for prospective families by phone and email
- Guide families through the admissions process and communicate program, tuition, availability, and enrollment information
- Coordinate school tours and open houses with Principals and school leadership
- Manage inquiry, follow-up, tour, and enrollment activity in NetSuite
- Maintain accurate classroom availability and enrollment data
- Build relationships through consistent follow-up from inquiry to enrollment
- Partner with school and regional leaders to review admissions trends, family feedback, market insights, and enrollment strategies
- Support community events, outreach initiatives, and cross-functional efforts to increase brand awareness and connect families with schools
Requirements:
- Bachelor’s degree in education, communications, business administration, or a related field preferred
- Two (2)+ years of experience in admissions, customer service, sales, or an education-related field preferred
- Exceptional written and verbal communication skills
- Highly organized and detail-oriented, with the ability to manage multiple inquiries, follow-ups, and priorities efficiently
- Strong problem-solving skills and ability to work independently while collaborating across teams
- Proficiency in Microsoft Word, Excel, and CRM systems; NetSuite experience preferred
- Understanding of early childhood education, parent needs, and local market competition is a plus
- Customer-first mindset and genuine passion for helping families navigate the school selection process
- Ability to travel approximately 10–25% and occasionally support evening or weekend school initiatives
- Frequent speaking, listening, computer use, and extended screen time required
- Occasional walking and standing for events and school tours, with limited bending, squatting, stooping, and kneeling
- Ability to occasionally lift up to 25 pounds for event setup or promotional materials
- Must be proficient in speaking, reading, and writing English
- Must be able to travel by air, rail, or motor vehicle to company locations for work-related responsibilities and required professional development
Benefits:
- Professional development opportunities
- Cross-functional partnership opportunities
- Dynamic, year-round role
- Mission-driven organization focused on developing exceptional schools and educators
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