Application Manager – Shoe Press Belts

Posted 7hrs ago

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Job Description

Application Manager optimizing shoe press belt solutions for ANDRITZ’s pulp and paper customers. Supporting technical sales, troubleshooting, product management, and customer performance improvement across EMEA.

Responsibilities:

  • Define optimum shoe press belt construction and surface design based on machine and process parameters
  • Prepare and review application calculations, belt specifications, technical recommendations, and order data
  • Use REZOLVE and other calculation or measurement tools for press optimization, belt selection, and value-based proposals
  • Provide troubleshooting support for runnability and dewatering issues
  • Support inspections, service measurements, and post-installation performance reviews
  • Coordinate root-cause analyses and corrective actions with customers, sales, service, manufacturing, quality, and R&D
  • Support EMEA sales teams during customer visits, technical negotiations, opportunity qualification, and value proposition preparation
  • Translate customer operating conditions and business needs into technically sound, commercially competitive solutions
  • Present technical concepts, case studies, performance results, and customer benefits to mill personnel
  • Identify target applications, trial opportunities, and reference positions in paper, packaging, tissue, and pulp markets
  • Support claims handling through technical analysis, used-belt evaluation, and reporting
  • Maintain application guidelines, presentations, technical data, case studies, and reference lists
  • Support new product launches by defining target segments, customers, applications, positioning, training needs, and reference plans
  • Monitor competitor products, field performance, market developments, and emerging customer requirements
  • Convert field feedback into product improvement proposals and new product requirements for R&D
  • Deliver technical training to sales, service, agents, and customers

Requirements:

  • Bachelor’s or Master’s degree in Paper Technology, Mechanical Engineering, Materials Engineering, or a related discipline
  • Relevant B2B experience in the pulp and paper industry; experience with paper machine clothing, press sections, shoe presses, roll covers, or process optimization is preferred
  • Ability to interpret machines and process data and convert findings into practical technical recommendations
  • Experience in technical sales support, customer troubleshooting, product management, or field service is an advantage
  • Strong technical presentation and report-writing skills
  • Fluent English; German and other European languages are an advantage
  • Good command of Microsoft PowerPoint, Excel, and Word
  • Willingness to learn specialized calculation and analysis tools
  • Proactive, hands-on, and customer-focused working style
  • Structured, analytical, and goal-oriented approach
  • Strong communication, influencing, and collaboration skills across cultures and functions
  • Sound judgment, ownership, and persistence in resolving complex technical issues
  • Flexible, creative, and willing to take on new challenges
  • Professional presence and confidence in customer-facing situations

Benefits:

  • Home-office working location
  • Permanent employment contract