Appointment Setter / Sales Closer – Tech & Digital Solutions
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Job Description
Appointment Setter / Sales Closer engaging leads for digital solutions. Supporting sales by qualifying prospects and booking appointments to improve business efficiency.
Responsibilities:
- Contact and engage company-provided leads via phone, email, and follow-up outreach
- Qualify prospects based on needs, budget, decision-making authority, and readiness
- Nurture leads through multiple touchpoints to build trust and interest
- Book qualified appointments directly onto the company calendar
- Close deals when appropriate without disrupting sales momentum
- Clearly explain digital services such as: Website design and development, AI tools (chatbots, RAG systems, automation workflows), Client-facing and internal business solutions
- Identify which services provide the most value for each prospect
- Maintain accurate notes, statuses, and follow-ups in the CRM
- Collaborate closely with the internal sales team for handoffs when needed
- Follow sales scripts and processes while adapting conversations naturally
Requirements:
- Strong spoken and written English with clear enunciation (near-native proficiency)
- Prior experience in appointment setting, outbound sales, or lead qualification
- Comfort speaking with business owners and decision-makers
- Tech-savvy with the ability to quickly understand: Websites and digital platforms, AI and automation concepts (training provided)
- Ability to think critically and go beyond scripts during conversations
- Strong listening, objection-handling, and persuasion skills
- Experience using or learning CRMs and VoIP systems
Benefits:
- Full onboarding and product/service training provided
- Ongoing support from management and sales leadership
- Access to scripts, call flows, and real-time assistance during calls if needed
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