Associate Director, AI Transformation
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Job Description
Lead AI transformation initiatives at CHAI to improve operational workflows and staff productivity. Collaborate across teams to design, build, and deploy AI-powered tools for global health.
Responsibilities:
- Define and drive CHAI’s internal AI transformation strategy, identifying where AI can most effectively transform enterprise operations, internal workflows, and staff productivity across CHAI’s global teams.
- Design, build, and ship bespoke AI-powered tools alongside the Manager, AI Transformation, working directly in code and AI-native development environments (e.g., Claude Code and Cowork) on the most important builds; set the technical bar for what the team produces.
- Co-own CHAI's AI tool portfolio alongside the Innovation team, overseeing the evaluation, selection, procurement, and ongoing governance of AI platforms and tools used across the organization; establish practical AI governance frameworks that protect CHAI without slowing it down.
- Drive organization-wide AI adoption of internal AI tools across CHAI’s global offices, including approaches that reach staff with varying levels of technical knowledge across diverse geographies and functions; establish metrics to track adoption, engagement, and return on investment.
- Manage and mentor the Manager, AI Transformation, providing clear technical and professional direction and investing meaningfully in their growth.
Requirements:
- Bachelor’s degree or equivalent and at least 10 years of relevant professional experience, including direct experience leading AI, digital transformation, or technology adoption initiatives at scale in complex organizations.
- Demonstrated hands-on building experience – you have personally designed, built, and shipped AI or software tools that others use.
- Practical fluency with software engineering tools and practices – version control (e.g., GitHub), automated testing, and code review.
- Hands-on experience with LLM APIs, AI development frameworks, and AI-native development environments (e.g., Claude Code and Cowork).
- Deep, practical familiarity with modern AI tools – particularly large language models, RAG, and memory management – and a sophisticated understanding of their capabilities, limitations, and appropriate enterprise use cases.
- Experience managing and developing technical staff, with the ability to set a high technical bar and support professional growth.
- Genuine commitment to CHAI’s mission and the operating realities of a global health organization working in resource-constrained, cross-cultural contexts.
Benefits:
- Flexible - Can be based in any of the geographies that CHAI operates in subject to work authorization and necessary approvals
- Telecommute Yes
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