Associate Project Manager
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Job Description
Associate Project Manager leading complex Pigment EPM implementations at Argano. Responsible for project delivery, stakeholder management, and alignment throughout project lifecycles.
Responsibilities:
- Lead the successful delivery of complex and strategic Pigment EPM implementations, maintaining accountability for scope, schedule, budget, quality, and customer satisfaction across one or more engagements.
- Continue to execute and uphold the standard delivery methodology across active engagements, including project planning, status reporting, risk and issue management, key decision tracking, delivery ceremonies, and overall project governance.
- Serve as the primary delivery leader and trusted advisor for customer stakeholders, building strong relationships and maintaining alignment throughout the project lifecycle.
- Lead executive status meetings, steering committees, and strategic customer discussions while driving accountability across both customer and internal teams.
- Act as a senior point of escalation for delivery, customer, and operational issues, proactively resolving challenges to maintain project health and customer confidence.
- Partner closely with Solution Architects, Model Builders, and cross-functional teams to ensure alignment between business requirements, solution design, and successful implementation execution.
- Drive project staffing, resource allocation, and capacity planning activities to ensure successful delivery and effective utilization of resources.
- Support delivery forecasting and project financial performance, including awareness of burn, margin, and overall engagement health.
- Contribute to project estimation, statement of work development, scoping activities, and pre-sales workshops to ensure successful project planning and delivery readiness.
- Develop deep knowledge of Pigment implementation methodologies, deployment strategies, integrations, and platform capabilities to effectively lead complex implementations.
- Mentor and coach consultants and Solution Implementation Managers, providing guidance, knowledge sharing, and support to strengthen overall delivery capabilities and reinforce delivery standards.
- Promote operational rigor and continuous improvement by identifying opportunities to enhance delivery processes, governance, and project execution practices.
- Develop a strong understanding of customer priorities and business objectives to proactively identify opportunities for additional phases, support services, and expanded solution capabilities.
- Partner with account teams and sales leadership to support customer retention, drive revenue expansion, and maintain long-term strategic relationships.
- Support pipeline readiness and portfolio planning activities by providing input into staffing, delivery capacity, and future resource requirements.
- Champion customer success and serve as an advocate for both the customer and the delivery organization to ensure positive business outcomes and long-term partnership growth.
Requirements:
- Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field.
- 3+ years of consulting, project management, or implementation experience.
- Demonstrated experience leading complex, cross-functional implementations and managing executive stakeholders.
- Ability to manage multiple projects and strategic customer relationships simultaneously.
- Strong leadership, communication, and relationship management skills.
- Proven ability to drive customer satisfaction, revenue retention, and account growth.
- Experience managing project risks, dependencies, and escalations.
- Experience supporting project estimation, scoping, and staffing activities.
- Strong understanding of delivery methodologies, Agile principles, and project governance.
- Familiarity with portfolio forecasting, capacity planning, and utilization management.
- Knowledge of FP&A, WFP, S&OP, or related planning processes is preferred.
- Strong understanding of Pigment implementation methodologies and Connected Planning concepts.
- Agile, Scrum, or PMP certification is preferred.
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