Authorization Specialist
Posted 2hrs ago
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Job Description
Authorization Specialist reviewing and processing authorization requests for Envita Medical Center. Working remotely to ensure compliance and exceptional customer service in a collaborative environment.
Responsibilities:
- Review and process authorization requests accurately and efficiently
- Verify customer information and supporting documentation for completeness
- Communicate with clients, providers, vendors, and internal departments regarding authorization requirements
- Monitor pending authorizations and follow up to ensure timely resolution
- Maintain accurate records and update authorization status in company systems
- Respond to customer inquiries via phone, email, and online communication platforms
- Ensure all authorizations comply with company policies and regulatory requirements
- Escalate complex or urgent cases to the appropriate department when necessary
- Prepare reports and maintain confidential documentation
- Perform general administrative duties and other tasks assigned by management
Requirements:
- High school diploma or equivalent (Associate's degree is a plus)
- Previous experience in customer service, administrative support, insurance, healthcare, finance, or authorization processing is preferred but not required
- Strong attention to detail and excellent organizational skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and data entry applications
- Ability to work independently and manage multiple tasks in a remote environment
- Strong problem-solving and critical-thinking abilities
- Reliable high-speed internet connection and a dedicated home workspace
Benefits:
- Competitive salary
- Fully remote work environment
- Paid training
- Paid time off (PTO)
- Health, dental, and vision insurance
- 401(k) with company match
- Flexible work schedule
- Employee Assistance Program (EAP)
- Career advancement opportunities
- Performance-based bonuses
- Ongoing professional development and training
