Patient Services Specialist – Authorization PRN
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Job Description
Remote patient services specialist managing registration, insurance verification, scheduling, and billing for Advocate Health outpatient rehabilitation. Supporting compassionate patient service in a PRN role.
Responsibilities:
- Exemplify caring and compassionate customer service to create an excellent patient experience
- Interact with patients and families in a wide variety of sensitive situations
- Apply critical thinking and decisive judgment in an often-hectic environment
- Work cohesively on a team and independently with minimal supervision
- Manage patient registration, insurance verification, scheduling, collection and cash receipting, and arrival/departure desk activities
- Encourage patient utilization of front-end technology during registration
- Enter and maintain confidential and accurate patient, insurance, billing, and payment information
- Assist billing functions accurately and/or direct matters to the appropriate billing office
- Monitor inventory and stock medications, narcotics, and emergency medications/equipment
Requirements:
- High School Diploma or GED required
- Computer experience required
- Customer relations experience required
- Experience with Medical Records Software preferred
- Front desk practice experience preferred
- Must be able to sit for long periods of time
- Must be able to work in a fast-paced office environment
- Should be able to bend and lift up to 10 lbs.
- Proficiency in emergency codes and appropriate responses
- Knowledge of applicable federal and state healthcare regulations
Benefits:
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match
- Other financial wellness programs
- Educational Assistance Program
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Competitive compensation
- Career development programs
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