Billing and Refunds Coordinator
Posted 11ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Billing & Refunds Coordinator handling collections, refunds, journal entries, and payment support. Supporting RYZ Labs, a remote Latam startup studio building scalable technology companies.
Responsibilities:
- Address Customer Experience support tickets related to payments, invoicing, and refunds
- Monitor customer accounts and assist with applying cash receipts, incoming Wire and ACH payments, and reconciling discrepancies
- Prepare daily and monthly journal entries in the ERP system for Cash and A/R transactions
- Process Sales Team Requests, refunds, credits, rate adjustments, and one-off payment issues in Admin, Stripe, and Avalara
- Identify opportunities to streamline and enhance automation across accounts payable and accounts receivable workflows
- Create and update accounting policy memos and process flowcharts
- Maintain Sales Tax Exemptions and process refunds in Avalara
- Serve as a point of contact for key sellers and provide proactive updates on sales proceeds and payout schedules
Requirements:
- Bachelor’s degree or progress toward a degree in Accounting, Finance, Business, Customer Service, or a related field preferred
- 4–6 years of experience in Accounts Receivable, Treasury, Bookkeeping, Customer Support, or related finance support roles
- Proficiency in Salesforce
- Familiarity with basic accounting principles and ERP systems
- Stripe or Oracle Fusion experience preferred
- Strong Excel skills
- Attention to detail in data entry and transaction processing
- Excellent communication and organizational skills
- Ability to work independently and prioritize multiple tasks in a fast-paced environment
Benefits:
- Remote work
- Autonomy and ownership of development
- Learning, growth, and professional development opportunities
- Challenging projects
- Opportunity to work with experienced professionals and specialists
- Diverse product solutions and exposure to startup creation
- Distributed team environment across the US and Latam
Similar Jobs
11d
Billing & Refunds Coordinator
Billing and refunds coordinator managing collections, refunds, journal entries, and seller support for RYZ Labs’ LatAm startup studio. Optimizing finance workflows across Stripe, Avalara, Excel, and ERP systems.
ERPOracle
11d
No more related jobs available.