Bodily Injury Adjuster
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Job Description
Bodily injury adjuster investigating complex auto accidents and negotiating claims for National General, an automobile and specialty insurance provider. Managing casualty injury cases remotely.
Responsibilities:
- Investigate and confirm facts of loss for complex automobile accidents
- Determine coverage, liability, and damages
- Adjust and negotiate claims within established authority levels
- Handle injury claims within the Initial Handler Bodily Injury Casualty Unit
- Determine subrogation or fraud potential and appropriate handling for complex cases
- Apply advanced understanding of company and industry insurance policies
- Investigate all aspects of complex auto claims, including coverage, liability, and damages
- Review, evaluate, and negotiate moderate to complex injury claims
- Recognize vehicle body parts and potential property damage
- Identify customer needs and address them using appropriate customer service skills
- Manage claims independently through resolution and maintain ownership throughout the claim life cycle
- No supervisory duties
Requirements:
- Experience handling casualty injury claims
- Experience conducting thorough coverage investigations
- Experience negotiating settlements
- Experience maintaining ownership of claims throughout the claim life cycle
- Strong analytical, communication, and decision-making skills
- Ability to manage a high-volume caseload while working independently
- Experience managing unrepresented bodily injury claims in Texas and Louisiana highly preferred
- Preferably located within the Eastern, Central, or Mountain time zones
- Active insurance license holders must terminate all existing appointments before onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
- Authorization to work in the United States; visa sponsorship is not provided
- Dedicated, private home workspace free from distractions
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits:
- Monthly connectivity reimbursement to help offset internet costs
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Remote work arrangement
- Equal employment opportunity protections
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