Bodily Injury Transportation Claims Adjuster
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Job Description
Transportation Claims Adjuster providing customer service and managing inventories for auto insurance claims at Reserv, an insurtech focused on automating claims processes.
Responsibilities:
- You'll provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests
- Manage an inventory of both litigated and non-litigated cases
- Dive into auto insurance claims to identify areas of dispute, investigate and gather all necessary information, evaluate liability and damages, and negotiate settlements with opposing parties or their insurance providers
- Ensure compliance with state regulations, policy provisions, and standard operating procedures
- You'll handle both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attend mediations, arbitrations, and court hearings as necessary, and keep clients, claims adjusters, attorneys, and other stakeholders informed
- Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning while building strong working relationships with approved defense firms and other industry vendors
- Review legal documents and ensure compliance with initial suit-handling plan of action
- You'll serve as corporate representative for discovery review and depositions, appearing at depositions and trials when needed
- Analyze policy language and make appropriate coverage decisions, draft complex coverage correspondence, and proactively manage claim files from inception to closure
- Direct and control the activities and costs of outside vendors including defense counsel, coverage counsel, experts and independent adjusters
- Maintain adjuster licenses and continuing education requirements.
Requirements:
- Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
- Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
- Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:
- Third-party PD
- Third-party bodily injury, including catastrophic losses
- UM/UIM bodily injury
- Litigation experience
- Willing to obtain all licenses within 60 days, including completing state-required testing.
- Knowledge of state regulations, policy provisions, and standard operating procedures.
- Willingness to travel for clients and claims need.
Benefits:
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy
- Work from anywhere to facilitate your work-life balance
- Apple laptop, large second monitor, and other quality-of-life equipment that might be needed.
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