Call Center Agent, Outbound Market Research
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Engaging in outbound market research through telephone interviews while recording results in a data collection system. Working remotely as a Virtual Call Center Agent in the multifamily industry.
Responsibilities:
- Collect data on property key data points
- Record results into our internal data collection system
- Conduct efficient and accurate online research using various tools available
- Understand importance of key industry data points being gathered
- Confirm and update information in our data collection system
- Follow strict guidelines for obtaining consistent unbiased data
- Meet stringent quality assessments standards and work monitoring requirements
- Cooperate with co-workers and management while working toward department goal
- Maintain center standards for performance and productivity
- Follow all center policies and procedures as outlined in the call center policy addendum
Requirements:
- Must have own PC (desktop or laptop), noise-cancelling headset, and stable internet connection with backup (prepaid wireless modem acceptable)
- At least 6 months of call center experience, preferably in outbound calling, market research, or similar roles
- Strong English communication skills (conversational to fluent), with good reading comprehension
- Basic computer proficiency, including data entry and typing skills
- Must be comfortable working graveyard shifts and in a permanent work-from-home setup
- Quiet, distraction-free workspace and ability to remain on calls for extended periods
Benefits:
- PHP 21,000 monthly salary
- Fully remote setup
- Structured training and growth within operations
Similar Jobs
Outbound Sales Agent, Appointment Setter – Call Centre Background
Outbound Sales Agent making high-volume calls to US business owners for payment solutions company. Building rapport, booking qualified appointments and exceeding appointment targets.
Vertriebs-Call-Center-Agenten
Kundenberater im Vodafone-Team, zuständig für technischen Support und Vertrieb mit Homeoffice. Erforderlich sind Erfahrung im Call Center, Vertrieb und hohe Deutschkenntnisse.
Intake Coordinator
Intake Coordinator serving as a point of entry for in-patient admissions. Managing daily patient intake operations for Highland Hospital in Charleston, West Virginia.
Bilingual Spanish Contact Center Disputes Operations Agent
Contact Center Dispute Operations Agent responsible for resolving member disputes through critical thinking and regulatory compliance. Supporting financial institutions with high-quality service.
Connection Advisor Intermediate, Call Center, Healthcare Scheduler
Connection Advisor Intermediate managing healthcare scheduling calls within Hennepin Healthcare's remote call center. Handling appointments, patient information, and inquiries effectively and efficiently.
Member Experience Advocate, Call Center
Member Experience Advocate managing inbound calls and educating members about financial products at GTE Financial. Seeking problem solvers with customer focus in a full-time remote role.
Bilingual Call Center Agent
Call Center Member Agent responding to member inquiries about eligibility and benefits at Gainwell Technologies. Role involves documentation and customer service through telephone communication.
Asesor Call Center, Sin Experiencia
Teleoperador Entel Outbound en remoto, ofreciendo beneficios a clientes de otros operadores con horario fijo. Trabajando de lunes a sábado con grandes oportunidades de desarrollo.
Call Center Sales Representative
Remote Call Center Sales Representative making B2B sales calls and providing customer service. Fully remote role available to candidates in certain states in the US.
Call Center Interviewer
Join OpinaData as a Call Center Interviewer conducting surveys remotely in Brazil. Engage with clients and ensure data quality within a structured environment.
Scheduler I, Call Center, Part Time
Scheduler I for Denver Health handling call center responsibilities and aiding in patient scheduling. Remote role with required residence in Denver metro area.
Asesor(a) de Call Center, ATC, Crosselling, Full Time
Asesor(a) de Call Center 100% remoto con Netcall Group de telecomunicaciones, brindando atención y soluciones a usuarios de Entel Perú. Enfocado en asesoría y cierre de ventas.
Asesor de Call Center, Crosselling
Customer service representative providing assistance and sales solutions for Entel Peru customers. Handling inquiries, resolving issues, and closing sales in a remote position.
Asesor(a) de Call Center, ATC – Crosselling
Asesor de atención al cliente y crosseling para Entel Perú en un entorno remoto. Proporcionando soluciones y cerrando ventas para usuarios de Entel.
Senior Contact Center Operations Manager
Sr. Manager, Contact Center Operations responsible for developing a new contact center team. Leading operations and ensuring member experience for Sharecare's healthcare services.
Fraud Management Intake Specialist, Evening Shift – Fully Remote or Hybrid
Fraud Management Intake Specialist providing phone support for resolving fraud-related issues. Minimizing fraud risk while ensuring exceptional member experience for Mountain America Credit Union.
Healthcare Contact Center Agent
Healthcare Call Center Agent providing exceptional customer service to members and providers. Involves handling calls, researching claims, and ensuring compliance with healthcare regulations.
Call Center Agent
Customer Service Representative providing support for Auto Glass Now's services including estimates, quotes, and customer interaction. Requires sales experience and strong communication skills for the role in a remote setting.
Call Centre Agent
Call Centre Agent serving as the first point of contact for customers handling inquiries and resolving issues. Providing accurate information about products and services to ensure customer satisfaction.
Quality Consultant – Contact Center
Quality Consultant evaluating contact center performance in a major insurance company. Leading audits and recommending actions to improve service quality and regulatory compliance.