Call Center Agent, Outbound Sales
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Job Description
Outbound-Sales-Call-Center-Agent für Avedo, eine Kundenservice-Marke der Ströer X GmbH. Telefonische Beratung und Verkauf von Verlags- und Fachinformationsprodukten auf Deutsch.
Responsibilities:
- Initiate outbound telephone contact with customers and prospects
- Present publishing and professional information products and services
- Conduct active needs assessments and manage calls professionally
- Follow up on leads and sales opportunities
- Document customer contacts and outcomes in the CRM system
- Utilize modern systems, tools, and knowledge databases
Requirements:
- Excellent German language skills (C2 level), both written and spoken
- Some experience in telephone sales, outbound sales, or customer service—experience in a contact-center environment is an advantage
- Strong communication skills and enthusiasm for active selling
- Self-motivated, disciplined, and able to work reliably and independently in a freelance model
- Confident use of common CRM and telephony tools or a high technical affinity
- Stable internet connection and a quiet home-office workspace
Benefits:
- 100% remote freelance position
- Performance-based compensation: paid per productive minute plus commission for successful sales
- Structured training prior to project start
- Clear processes, systems, and designated points of contact
- Predictable project workload of approximately 25 hours per week
- Ability to schedule your working hours independently within the project's operating hours
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