Claims Adjuster – Associate
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Job Description
Claims Adjuster investigating and settling pet insurance claims for Independence Pet Holdings. Reviewing veterinary records, determining coverage, and processing compensation for U.S. policyholders.
Responsibilities:
- Investigate, evaluate, and settle insurance claims
- Determine policy coverage for claimed losses and appropriate compensation amounts
- Work closely with veterinary hospitals and policyholders to evaluate and review pets’ medical histories
- Investigate and process assigned insurance claims
- Verify coverage and compensation amounts according to insurance policies
- Update Explanation of Benefits (EOB), pay, and close claims
- Order medical records from providers as needed
- Communicate with clients and providers during treatment as needed
- Perform other assigned duties and responsibilities
- Report to the Supervisor, Claims
Requirements:
- 1 year relevant experience working in a veterinary clinic
- Associate’s Degree or equivalent work experience; one-year relevant experience is equivalent to one year of college
- Certified Veterinary Technician (CVT) or Registered Veterinary Technician (RVT)
- Must have and maintain an Adjuster license or obtain one within 90 days of hire
- Only United States residents will be considered for this role
Benefits:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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