Claims Submission, Insurance A/R Follow-Up Analyst
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Job Description
Claims Submission & Insurance A/R Follow-Up Team Member for a centralized dental insurance team. Ensure accurate submission of insurance claims and follow-up on outstanding claims in a timely manner.
Responsibilities:
- Submit dental insurance claims accurately and on time
- Ensure claims are clean and complete within 24 hours of patient treatment
- Attach required documentation such as X-rays, narratives, photos, and charts
- Follow up on insurance claims over 21 days until payment or resolution
- Review EOBs and assist with denied or underpaid claims
- Submit corrected claims, appeals, or additional documentation as needed
- Communicate with office teams to obtain missing information or documentation
- Follow established workflows and support overall team goals
Requirements:
- Experience with dental insurance claims and insurance A/R follow-up
- Knowledge of dental insurance processes and payer requirements
- Strong attention to detail and follow-through
- Good written and verbal communication skills
- Comfortable managing daily tasks and deadlines
- Experience in a dental group or DSO environment is a plus
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