Commercial Auto Claims Representative – Pre-Suit Bodily Injury

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Job Description

Commercial auto claims adjuster handling pre-suit bodily injury investigations, coverage analysis, and injury valuation. Resolving claims remotely for Berkshire Hathaway’s biBerk commercial insurance business.

Responsibilities:

  • Evaluate and resolve all components of first- and third-party commercial auto claims
  • Direct commercial automobile claim loss investigations and adjusting from a remote office setting
  • Investigate BI/UM/UIM losses using Independent Adjusters and other internal/external resources
  • Identify coverage issues and complete coverage analysis
  • Evaluate and value injuries and damages
  • Handle moderate to severe injury claims, including soft-tissue injuries, fractures, disc herniations, joint dislocations, short-term hospitalizations, and outpatient surgeries
  • Handle attorney-represented claimants
  • Analyze and respond to Time Limited Policy Demands
  • Work with physicians/therapists, attorneys, accountants, medical billing audit firms, accident reconstructionists, biomechanical engineers, and forensic accountants
  • Maintain claim files according to established best claim practice guidelines

Requirements:

  • 3+ years of experience handling bodily injury claims
  • Bachelor's degree required for candidates with less than 5 years of relevant adjusting experience
  • Strong knowledge of auto claims adjusting practices
  • Excellent written and verbal communication skills
  • Strong letter writing skills
  • Strong organizational and computer skills
  • Excellent time management skills with the ability to prioritize
  • Ability to switch focus at a moment’s notice
  • Ability to multi-task when needed
  • Self-motivator who works independently with minimal to moderate supervision
  • Strong ability to understand and review policy documentation
  • Ability to formulate solid action plans to resolve claims
  • Ability to effectively present files in front of groups
  • Obtain and maintain all required state licenses
  • Ability to travel for company / claim related events if needed

Benefits:

  • Competitive compensation
  • Flexible work environment
  • Remote office setting
  • Potential consideration for regular full-time employment based on business needs and individual performance
  • Ability to travel for company / claim related events if needed