Bodily Injury Litigation Claims Adjuster
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Job Description
Florida litigation claims adjuster investigating automobile bodily injury claims for Allstate. Evaluating coverage, liability, damages, and negotiating settlements remotely.
Responsibilities:
- Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement
- Assess coverage, liability, and damages
- Provide customer service throughout the claims process
- Communicate with customers and attorneys via voice calls, email, text messages, and sometimes video chat
- Negotiate fair injury settlements with customers, vendors, third-party carriers, and claimants
- Review damage details and interpret policies to determine coverage
- Evaluate and negotiate claims settlements in accordance with legal and business standards
- Use estimate tools, job aids, settlement platforms, and claims systems
- Execute policies according to policy agreements
- Maintain timely and accurate claim documentation
- Keep customers updated on claim progress and accommodate communication preferences
Requirements:
- 5+ years of Florida Represented 3rd party Bodily Injury claim handling experience
- Experience managing severe, complex, and litigated Bodily Injury claims
- Knowledge of Florida tort reform
- Florida 6-20 All Lines Adjuster License (Property & Casualty)
- Proficient communication skills, especially over the phone
- Ability to work independently and remotely while managing time efficiently
- Familiarity with insurance policies, coverage, and liability determination
- Strong critical thinking and problem-solving skills
- Knowledge of innovative tools and platforms for claims evaluation
- Dedicated private home office free from distractions
- Minimum internet bandwidth of 50 MB down/5 MB up
- Background investigation required
- Allstate generally does not sponsor individuals for employment-based visas for this position
Benefits:
- Day 1 benefits package including time off, healthcare, retirement, and more
- Flexible scheduling
- Time off policy supporting work/life balance
- Initial and ongoing training
- 401K/pension
- Education reimbursement
- Career advancement and continuous development support
- Technology bundle including laptop, monitors, headset, keyboard, and mouse
- $80 per month connectivity reimbursement
- Permanent remote home-based work
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