Contracts Manager
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Job Description
Contracts Manager at Zip overseeing procurement-related workflows and managing commercial agreements. Focused on improving legal processes with modern tools and AI-driven operations.
Responsibilities:
- Manage legal support for internal procurement and purchasing workflows, including intake, triage, routing, approvals, and coordination with business stakeholders
- Review, mark up, and negotiate routine and lower-risk commercial agreements, including:
- NDAs
- Vendor agreements
- Order forms
- Standard customer and supplier templates
- Other basic commercial contracts
- Escalate non-standard, high-risk, or strategic issues to counsel efficiently and with good judgment
- Build, improve, and maintain contracting workflows that reduce turnaround time and improve consistency across the business
- Develop and manage automations for legal intake, approvals, document generation, signature workflows, and contract tracking
- Own day-to-day administration and optimization of key legal tools, including DocuSign and other contract workflow systems
- Partner with Legal, Procurement, Security, Finance, IT, and business teams to streamline how requests move from submission to signature
- Help create and maintain templates, clause libraries, playbooks, approval matrices, and self-service resources
- Track key operational metrics, identify bottlenecks, and recommend process improvements
- Support implementation and testing of AI-enabled workflows to automate repeatable legal and contract management tasks
- Help design a scalable legal operations environment that supports growth without adding unnecessary friction.
Requirements:
- Meaningful experience in contracts management, legal operations, procurement operations, paralegal work, or a related function
- Strong familiarity with commercial contracts and the ability to review routine agreements with sound judgment
- Experience supporting procurement, purchasing, vendor intake, or contract approval workflows
- Comfort working with contract lifecycle tools, e-signature platforms, workflow automation tools, and systems administration
- Experience owning or helping manage tools such as DocuSign, CLM platforms, ticketing systems, or workflow orchestration tools
- Strong operational discipline and attention to detail
- Ability to manage a high volume of requests while keeping stakeholders informed and work moving
- A systems mindset, someone who sees recurring work and immediately looks for a better process
- Interest in AI, automation, and practical applications of technology in legal and contracting workflows
- Strong communication skills and the ability to work effectively across legal and non-legal teams
- Comfort operating in a fast-moving environment where priorities evolve and speed matters.
Benefits:
- Start-up equity
- Full health, vision & dental coverage
- Catered lunches & dinners for SF or NY employees
- Commuter benefit
- Team building events & happy hours
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
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